Palace Inn

Photo gallery for Palace Inn

Primary image
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Palace Inn

Palace Inn

2.5 star property
El Paso hotel in city center

9.2/10 Superb

1,003 verified Hotels.com guest reviews

Guests rated location

  • Easy Parking159 positive mentions
  • Convenient131 positive mentions
  • Safe130 positive mentions
  • Dining options114 positive mentions
  • Quiet106 positive mentions

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
8778 Gateway Blvd E, El Paso, TX, 79907
Main amenities
  • Daily housekeeping
  • Fitness center
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of El Paso
  • Cielo Vista Mall - 9 min drive
  • American Consulate - 28 min drive
  • Fort Bliss - 17 min drive

Getting around

  • El Paso International Airport (ELP) - 12 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 40 min drive
  • El Paso Union Depot - 21 min drive

About this property

Palace Inn

Palace Inn is a great choice for a stay in El Paso. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the convenient parking and comfortable guestrooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM

Services

  • 24-hour front desk

Facilities

  • Fitness center

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free long-distance and local calls

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Madison, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

José Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOSE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice!
Checked in super late with no issues. The room and decor was nice and up to date. The only issue I had was the inside bowl of the toilet wasn’t thoroughly cleaned after last guest had a bowel movement. Other than that, the room was nice. When we first walked in, we could smell the fresh clean softener that was used to washed the linens and blankets; I’ve never in my life smelled clean blankets like this. I always thought blankets and comforters were always reused between guests. Overall, nice stay!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ivy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nina, 1-night trip
Verified Hotels.com guest review