Casa Serena

Photo gallery for Casa Serena

Deluxe Double Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Terrace/patio
1 bedroom, premium bedding, iron/ironing board, free WiFi
Deluxe Double Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Deluxe Double Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Overview of Casa Serena

Casa Serena

2.5 star property
No-frills guesthouse in Guayaquil

9.2/10 Superb

23 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Separate bedrooms
Map
SEXTO CALLEJON 14 NE, Guayaquil
Main amenities
  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Simón Bolívar

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive
  • Duran Train Station - 18 min drive

Restaurants

  • Puerto Moro - 3 min walk
  • Tony Roma's - 5 min walk
  • Cangrejo Club - 8 min walk
  • Cantonés Internacional - 8 min walk
  • La Isla Del Marisco - 8 min walk

About this property

Casa Serena

Guesthouse in the heart of Simón Bolívar
Casa Serena provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this guesthouse include:
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • Luggage storage, express check-in, and a front desk safe
  • Tour/ticket assistance
Room features
All guestrooms at Casa Serena feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Mixers, toasters, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in time from noon - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered onsite self parking (USD 3.00 per night)
  • Free offsite parking within 1640 ft

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Electrical adapters/chargers

Food and drink

  • Toaster
  • Free bottled water
  • Mixer
  • Paper towels

More

  • Daily housekeeping
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Water is available for an extra charge of USD 0.50
  • Bed sheets are available for an extra charge of USD 2 per bed, per week (or guests may bring their own)
  • Towels are available for an extra charge (or guests may bring their own)
  • Laundry facilities are available for an extra charge of USD 3

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Parking

  • Uncovered self parking costs USD 3.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts cash.

Also known as

Casa Serena Guesthouse Guayaquil
Casa Serena Guayaquil
Casa Serena Guayaquil
Casa Serena Guesthouse
Casa Serena Guesthouse Guayaquil

Frequently asked questions

Is Casa Serena currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Casa Serena?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Casa Serena on 17 Oct 2022 start from CA $38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Casa Serena offer free cancellation for a full refund?
Yes, Casa Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Serena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casa Serena?
Yes, cats and dogs stay free. Litter boxes are available.
Is parking offered on site at Casa Serena?
Yes. Self parking costs USD 3.00 per night.
What are the check-in and check-out times at Casa Serena?
You can check in from noon - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
Are there restaurants at or near Casa Serena?
Yes. Nearby restaurants include Puerto Moro (3-min walk), Tony Roma's (5-min walk), and Cangrejo Club (8-min walk).
What's the area around Casa Serena like?
Casa Serena is in Simón Bolívar, a short 5-minute drive from Jose Joaquin de Olmedo Intl. Airport (GYE) and 19 minutes' walk from Guayaquil Convention Center.

Overall score and ratings

9.2

Superb

8.9/10

Cleanliness

9.2/10

Staff & service

9.5/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

They lets us maje a late check in. A place minutes from the airport
Rafae, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

All together Good
She speaks some English. I stayed there on my first day of the trip and my last day. On last day in the morning there were contractors working upstairs around 8am, so it was a little noisy, but she was expanding, so it is temporary. Area may not be very safe, but you have key for your room and the front door. She seems to be always inside when you push the buzzer. Otherwise you can always call her. Near a nice Mall. I will go back again.
John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value for price. Owner speaks English and was very helpful arranging transportation. She was also very protective in helping me avoid making mistakes during nationwide COVID shutdown.
2-night trip
Verified Expedia guest review

8/10 Very good

Ms. Serena is a great host. She was very friendly and accommodating. Convenient location to the airport and close to a great coffee shop and local mall.
ANDY, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and very quiet exceeded expectations. I will stay again.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and warm place, 100% cleanliness of rooms and great location (near shopping centers)
Fabian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The owner was the sweetest lady. I felt very welcomed and safe here.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Perfect place to stay for us as we just needed a night as we had a layover in GYE. Place has really good internet like actual high speed. The room was clean, private bathroom and had a good shower. Even Everything was great. They were very f town sky and They even drove us to the airport for a small fee. Would definitely reccomend staying here.
1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review