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Hillview at Mystic Ridge

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Junior Suite, 1 Bedroom, Ocean View | Blackout drapes, iron/ironing board, bed sheets
Outdoor pool
Terrace/patio
View from room
Deluxe Loft, 1 King Bed, Ocean View | Blackout drapes, iron/ironing board, bed sheets

Overview of Hillview at Mystic Ridge

Hillview at Mystic Ridge

3.5 star property
3.5-star guesthouse in Ocho Rios with outdoor pool and pool bar

7.2/10 Good

86 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
DaCosta Dr, Ocho Rios
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Spa services
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free self parking
  • Outdoor swimming pools
  • Free toiletries

Room options

About this area

What's nearby

  • Dunn's River Falls - 7 min drive

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 17 min drive
  • Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pizza Hut - 2 min walk
  • Taste Of India - 4 min walk
  • Jerk Centre - 5 min walk
  • Mongoose Jamaica - 5 min walk
  • Mom’s - 5 min walk

About this property

Hillview at Mystic Ridge

Hillview at Mystic Ridge offers an airport shuttle (available 24 hours) for USD 150 per vehicle one-way. Guests can take a dip in the outdoor pool and indulge in spa services. Also, this guest house is 2.6 mi (4.1 km) from Dunn's River Falls. Fellow travelers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - 8:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Poolside bar

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Cash deposit: USD 50.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: USD 1.0

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hillview Mystic Ridge Condo Ocho Rios
Hillview Mystic Ridge Condo
Hillview Mystic Ridge Ocho Rios
Hillview Mystic Ridge
Hillview at Mystic Ridge Ocho Rios
Hillview at Mystic Ridge Guesthouse
Hillview at Mystic Ridge Guesthouse Ocho Rios

Frequently asked questions

Does Hillview at Mystic Ridge offer free cancellation for a full refund?
Yes, Hillview at Mystic Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hillview at Mystic Ridge?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Hillview at Mystic Ridge on 1 Dec 2022 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hillview at Mystic Ridge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hillview at Mystic Ridge?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Hillview at Mystic Ridge?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hillview at Mystic Ridge?
Yes, there's free self parking.
Is airport shuttle service offered by Hillview at Mystic Ridge?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Hillview at Mystic Ridge?
You can check in from 3:00 PM - 7:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hillview at Mystic Ridge and nearby?
Hillview at Mystic Ridge has an outdoor pool and spa services.
Are there restaurants at or near Hillview at Mystic Ridge?
Yes. Nearby restaurants include Taste Of India (4-min walk), Jerk Centre (5-min walk), and Mongoose Jamaica (5-min walk).
Does Hillview at Mystic Ridge have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hillview at Mystic Ridge like?
Hillview at Mystic Ridge is a short 15-minute walk from Mahogany Beach and 4 minutes' walk from Turtle River Park.

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

7.5/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

Shauna, 1-night trip
Verified Expedia guest review

8/10 Very good

Justin, 4-night trip
Verified Expedia guest review

6/10 Good

Rooms was small , toilet seat was broken no tissue, No staff it was not a good stay
Esmine, 3-night trip
Verified Expedia guest review

6/10 Good

This property is just okay. It has the potential to be great but you can see it needs to be worked on. Staff communication was not great. There was no restaurant besides by the pool with a tiny fryer behind it which I believe is unacceptable. Please provide better covering for the bedding. Why should I be covering myself with ONE sheet! It made me feel extremely uncomfortable. This property needs a serious update.
Mechele, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Steve, 6-night trip
Verified Hotels.com guest review

2/10 Poor

My room started to leak. My entire closet was flood out as well as the kichen area and living room...
Shari, 4-night trip
Verified Expedia guest review

4/10 Fair

Their were no blankets on the bed. No ironing board. They didn’t even come and clean the room. It wasn’t the best experience. The worst part is there was no food. You have to go into the town to get food. It’s more like a motel experience
Kacian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

ALWAYS a pleasure staying here. It’s literally my hidden gem. So private and discreet. And safe. I usually have zero complaints, But this time they were cleaning the pool and we weren’t able to use it due to it being cloudy. But everything else was great. The swim up bar was still accessible. Great music choices too. The breakfast that is offered in the morning is TOP TIER!!! Eating the food from the vendor is a MUST!
Julene, 2-night romance trip
Verified Expedia guest review

6/10 Good

The property has a nice chill family vibe. Unfortunately, the room that I was housed was not so nice. Light bulb needed in the bathroom area, the shower was not working appropriately and the bathtub was not clean enough to take a bath :(. The cable did not offer some of the channels that they had on the list as being available. No blanket and the AC leaked on the bed as it was positioned right beneath the AC. Overall staff was extremally friendly and pool nice and clean. Outside of the premises is clean, eco-friendly and a beautiful site to the eyes.
Amanda, 2-night family trip
Verified Expedia guest review

6/10 Good

There should be a customer service 24hours and also the wifi is not all that great
Jhoseline, 4-night family trip
Verified Orbitz guest review