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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

Conrad Hangzhou, Hangzhou

5-star5 stars
Great for familiesThis property has good facilities for families.
228 Xinye Road, Jianggan District, Hangzhou, 310016, China

Luxury Hangzhou hotel with full-service spa, connected to a shopping center
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect™ Rewards nights here
  • World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager…Dec. 2, 2019
  • Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check…Nov. 22, 2019

Conrad Hangzhou, Hangzhou

from $190 CAD
  • King Deluxe Room
  • King Deluxe Suite
  • King Deluxe River View Room
  • King Executive Room
  • King Accessible Room
  • King Conrad Suite
  • King Presidential Suite
  • Queen Double Deluxe Room
  • Queen Double Deluxe River View Room
  • Queen Double Executive Room
  • Twin Deluxe Room
  • Twin Deluxe River View Room
  • King Executive River View Room
  • Queen Double Executive River View Room

What’s around Conrad Hangzhou, Hangzhou


  • In Jianggan
  • MIXC Mall - 18 min walk
  • Hangzhou Grand Theatre - 19 min walk
  • Chongyi Church - 34 min walk
  • West Lake - 3.5 mi / 5.6 km
  • Broken Bridge - 4.5 mi / 7.3 km
  • Wushan Night Market - 3.1 mi / 4.9 km
  • Zhejiang University Huajiachi Campus - 3.4 mi / 5.4 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 18 min drive
  • Hangzhou Station - 5 min drive
  • Hangzhou East Railway Station - 7 min drive
  • Hangzhou South Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 324 rooms


  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *



  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 17287
  • Conference space size (meters) - 1606
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Premium bedding
Freshen up
  • Jetted bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Conrad SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Conrad Hangzhou, Hangzhou’s small print

Also known as

  • Conrad Hangzhou Hotel
  • Conrad Hangzhou Hotel
  • Conrad Hangzhou Hangzhou
  • Conrad Hangzhou Hotel Hangzhou


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 419.76 per night

Buffet breakfast is offered for an extra charge of CNY 193.2 for adults and CNY 96.6 for children (approximately)

WiFi is available in guestrooms for CNY 40

Wired Internet access is available in guestrooms for CNY 80 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 19 reviews

Exceptional 10.0
Excellent room and location
⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules
Beata, hk2 night family trip
Exceptional 10.0
A Great Stay
Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.
Gregory, us2 night business trip

Conrad Hangzhou, Hangzhou

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