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Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

Photo gallery for Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

Exterior
Private beach
Private beach
Private beach
Outdoor pool, free cabanas, pool umbrellas

Overview of Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with golf course, near Delfines Beach

8.8/10 Fabulous

1,155 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Boulevard Kukulkán KM 17 B, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On a private beach
  • Golf course
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Private bathroom
  • Private spa tub
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 4 min walk
  • La Isla Shopping Mall - 5 min drive
  • Forum Beach - 14 min drive
  • Cancun Convention Center - 16 min drive
  • Tortuga Beach - 19 min drive
  • Langosta Beach - 21 min drive
  • Playa Tortugas - 24 min drive
  • Puerto Cancun Marina Town Center - 26 min drive
  • Plaza Las Americas - 30 min drive
  • Ultramar Ferry Puerto Juárez - 35 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • Xkat-ik - 10 min walk
  • Da Vinci - 15 min walk
  • Restaurante Benazuza - 19 min walk
  • Puerto Madero - 3 min drive
  • Casitas - 3 min drive

About this property

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive is a great choice for your beach stay in Cancun. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a golf course, a poolside bar, and a fitness center. The bar and location get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Pilates
Yoga

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Pool table
  • Ecotours nearby

Working away

  • Business center
  • 15 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Private indoor spa tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Pilates
Yoga

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.40 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Also known as

Iberostar Cancun Star Prestige All Inclusive Adults
Iberostar Star Prestige All Inclusive Adults
Iberostar Star Prestige Inclu
Iberostar Cancun Star Prestige All Inclusive Adults Only

Frequently asked questions

Does Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive also has 3 bars, a private beach, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
Yes, there are 6 onsite restaurants. Nearby restaurants include Xkat-ik (10-min walk), Puerto Madero (2.1 mi), and Casitas (2.1 mi).
Does Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive like?
Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive is located on the waterfront in Zona Hotelera, a short 11-minute walk from Maya Cancun Museum and 4 minutes' walk from Delfines Beach. Travelers give top marks for the property's prime location.

Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

5*+
It would be hard to find something to suggest as an improvement for this hotel, everything was 5*+
Lyn, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent location with horrible service
Resort location is excellent but the service is horrible … will not go back
Anisha, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel with excellent staff and amenities.
Harlan, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best hotel that we’ve been to. Will be coming back here again and have recommended this to family and friends
Anna, 7-night romance trip
Verified Expedia guest review

6/10 Good

Had a great time but felt uncomfortable and pressured to join the hotel club being followed and asking us where we was going everytime we left the property .also there are not a lot of food options for room service it always took 2 days for Our room to get cleaned . I wouldn’t give this hotel a 5 star maybe a 3.
Sharmane, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay!! I enjoyed Avery moment for my birthday. The hotel and staff were amazing!
Irish, 6-night romance trip
Verified Expedia guest review

2/10 Poor

They gave us a $9 refund on a 3k trip what a joke
Nazar, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We had a fantastic time food was great staff was great can’t wait to do it again
Douglas, 6-night romance trip
Verified Expedia guest review

6/10 Good

Pros: conveniently located Good cleaning staff with a special thank you to Esperanza Wait staff is friendly but not like what one is used to in good Mexican resorts They had pretty good entertainment at night but if you are looking for dancing etc I would recommend any of the Rosa Negra Group restaurants. Expensive but lots of fun. Cons: While breakfast and lunch buffets are decent, the evening dining options are horrible. The only good restaurant is onsite. The other three are at the property next door and are borderline inedible. We ended up going out to dinner almost every night which cost a fortune. The wines they pour at the hotel are awful. If you want anything even a little bit better it’s $50 a bottle for a $10 bottle of California wine. I can’t even imagine what the charge for. Bottle of Moët would be. The bottle per stay Expedia vip perk was a the same bottle they pour for free. So no point getting that. And they didn’t even offer it anyway. Maybe because we stayed there in August and the hotel offered discounts (we paid a LOT), the level of guests was questionable. We had two rooms one of which had Constant problems with the safe, air conditioning and other things that took a lot of effort to correct. The spa prices are higher than the Ritz in California. Needless to say there was nobody there. Overall it did not look or feel like a five star hotel. More like a 3.5 star. Will not return.
Valentina, 11-night trip with friends
Verified Expedia guest review