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All properties in Banja Luka, Republika Srpska, Bosnia and Herzegovina
1 room, 2 adults

Hotel Zepter Palace, Banja Luka

4-star4 stars
Kralja Petra I Karadordevica, 60, Banja Luka, 78000, Bosnia and Herzegovina

3-star Banja Luka hotel with restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Hotel staff were very helpful with all our queries.Dec. 20, 2019
  • Great location and rooms. Bed super comfy! And beer cheap!!!Aug. 7, 2019

Hotel Zepter Palace, Banja Luka

from $75 CAD
  • Double or Twin Room
  • Single Room
  • Triple Room
  • Family Room

What’s around Hotel Zepter Palace, Banja Luka

Landmarks

  • Banja Luka Castle - 4 min walk
  • Park Petar Kocic - 6 min walk
  • Orthodox Sanctuary of Christ the Savior - 9 min walk
  • Orthodox Cathedral of Christ Saviour - 11 min walk
  • Grand Trade Banja Luka - 15 min walk
  • Hram Svete Petke u Kuljanima - 8.7 mi / 14 km

Getting around

  • Banja Luka Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms

Arriving/leaving

  • Check-in time noon-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
Facilities
  • Year Built - 1933
  • Elevator
  • Terrace
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Hotel Zepter Palace, Banja Luka’s small print

Also known as

  • Hotel Palas Banja Luka
  • Hotel Zepter Palace Banja Luka
  • Hotel Zepter Palace Hotel Banja Luka
  • Palas Banja Luka
  • Hotel Palas
  • Hotel Zepter Palace Hotel

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property accepts credit cards.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.28 per person, per night

Optional extras

Rollaway beds are available for EUR 10.22 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Zepter Palace, Banja Luka

  • Does Hotel Zepter Palace offer free cancellation for a full refund?
    Yes, Hotel Zepter Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Zepter Palace?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Zepter Palace?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Zepter Palace?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Zepter Palace?
    You can check in from noon - 10 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Zepter Palace?
    Yes, there's an onsite restaurant. Nearby restaurants include Aleksandrija (3-min walk), Leonardo 1 (4-min walk), and Picerija Verdi (4-min walk).

Recent reviews

Good 7.4 From 12 reviews

Very Good 8.0
City life at one’s Doorstep.
Amazing and a secure experience.
Suzanna, au7 night trip
Exceptional 10.0
Ottoman, churches, city centre and foods
Best value and place in Banja Luka city center. Staffs are fabulous, breakfast buffet is fantastic and you can’t imagine such a nice room at this price in Balkans
Ashfaque, us1 night business trip
Poor 2.0
Untrained stuff the room was very old fashioned and cheap, the bed was horrendous some of the lights weren’t working one of the bath tubs didint have hot water, you get the picture find somewhere better.........................
ie7 night trip
Fair 4.0
The location was good, although it was right next to a night club and was very noisy at night. The hotels restaurant smelt very much like cigarette smoke and the breakfast was not good. We bought it with breakfast included but had to pay extra for the drinks, and the water was tap water. The bathroom was nice and clean but the overall arrangement of the room was not great.
se1 night family trip
Poor 2.0
Mold
There was mold in the bath and the bed was very bad to sleep in
Nicoline, dk1 night romance trip
Very Good 8.0
posizione centrale stanze grandi colazione personale gentile
it1 night romance trip
Exceptional 10.0
Lyckad vistelse med mycket god service
Fantastiskt mottagande och mycket god service. Närheten till det mesta.
Maria, se4 night romance trip
Exceptional 10.0
au2 night trip
Exceptional 10.0
Jasna, ie4 night business trip
Fair 4.0
de2 night trip

Hotel Zepter Palace, Banja Luka