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Citadines Bay City Manila

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Exterior
Sundeck
Deluxe Studio, 2 Twin Beds | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Restaurant
Lobby lounge

Overview of Citadines Bay City Manila

VIP Access

Citadines Bay City Manila

4.0 star property
4-star hotel with outdoor pool, near SM Mall of Asia
9.2 out of 10 Superb
9.2/10 Superb

482 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Bar/lounge
  • Room service
  • 24-hour business center
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Barangay 76
  • SM Mall of Asia - 12 min walk
  • Manila Bay - 22 min walk
  • City of Dreams Manila - 2 min drive
  • Newport World Resorts - 7 min drive
  • Newport Mall - 7 min drive
  • Robinson's Place - 7 min drive
  • Greenbelt Shopping Mall - 7 min drive
  • U.S. Embassy - 8 min drive
  • Rizal Park - 7 min drive
  • Manila Ocean Park - 8 min drive

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 12 min drive
  • Manila Buenidia Station - 5 min drive
  • Manila Pasay Road Station - 6 min drive
  • Manila Vito Cruz Station - 7 min drive
  • Baclaran LRT Station - 22 min walk
  • Taft Avenue Station - 25 min walk
  • EDSA LRT Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Jollibee - 3 min walk
  • The Alley It's Time For Tea 鹿角巷 - 3 min walk
  • Jollibee Phoenix CBP EDSA - 9 min walk
  • Starbucks - 6 min walk
  • Golden Bay Restaurant - 5 min walk
Map

About this property

Citadines Bay City Manila

Citadines Bay City Manila is just 2.8 mi (4.5 km) from the airport and offers a shuttle (available 24 hours) for PHP 1422 per vehicle one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at All Day Dining, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this upscale hotel include refrigerators and microwaves. Fellow travelers say great things about the overall property condition and breakfast.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast and through room service
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 212 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

All Day Dining - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 950–950 for adults, and PHP 475–950 for children
  • Airport shuttle service is offered for an extra charge of PHP 1422 per vehicle (one-way, maximum occupancy 2)

Pets

  • Pets are allowed for an extra charge of PHP 2000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide a negative COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Frequently asked questions

Does Citadines Bay City Manila offer free cancellation for a full refund?
Yes, Citadines Bay City Manila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citadines Bay City Manila?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Citadines Bay City Manila?
Yes, there's an outdoor pool.
Are pets allowed at Citadines Bay City Manila?
Yes, dogs are welcome. There's a charge of PHP 2000 per pet, per night.
Is parking offered on site at Citadines Bay City Manila?
Sorry, there's no onsite parking at Citadines Bay City Manila.
Is airport shuttle service offered by Citadines Bay City Manila?
Yes, an airport shuttle is available. The charge is PHP 1422 per vehicle one-way.
What are the check-in and check-out times at Citadines Bay City Manila?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an onsite casino at Citadines Bay City Manila?
No, this hotel doesn't have a casino, but City of Dreams Manila (17-min walk) and Newport World Resorts (7-min drive) are both nearby.
What is there to do at Citadines Bay City Manila and nearby?
Citadines Bay City Manila has an outdoor pool and a fitness center, as well as a garden.
What's the area around Citadines Bay City Manila like?
Citadines Bay City Manila is a short 12-minute walk from SM Mall of Asia and 17 minutes' walk from City of Dreams Manila. Travelers say that the hotel is in a great location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Teryl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
James, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lorain, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

RUSSELL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lourdes, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff. Willy to assist you where possible.
Patrick, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Was very impressed with my first stay so when I had a long layover in Manila it was an easy choice
Lance, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Larry, 7-night trip
Verified Hotels.com guest review

4/10 Fair

We arrived on Sunday night, tired from our trip to Bangkok. and we're expecting to have a good night sleep that night. The blanket on top of the bed had a thick liner and is too thick for my husband and I to use, so I called and requested just a plain flat sheet. After a short while, we were given the sheet. But when we laid it on the bed, we found that the sheet was dirty. We could tell from the looks of it, the color is brownish with some stain and the worst part, it smells. I am sensitive to smell that sometimes it gives me allergy and was too tired to complain, so I just used the towel instead. I had trouble sleeping that night. I thought that is not the way to treat a guest. When I told the housekeeper the following morning, she pulled out the sheet right away and changed it with a clean fresh one. I believe her name is Lyra. The experience was disappointing that I don't think we will consider checking in in that hotel again
Rene, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

All staff are very accommodating and greets you all the time except for that one person in the reception.
Val Henry, 6-night family trip
Verified Expedia guest review