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Citadines Bay City Manila

4.0 star property
Hotel with outdoor pool, near SM Mall of Asia

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Photo gallery for Citadines Bay City Manila

Reception
Premier Studio
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Bar (on property)
Deluxe Studio
Near the vibrant SM Mall of Asia, Citadines Bay City Manila offers a tranquil retreat. Take a dip in the outdoor pool surrounded by sun loungers, indulge in meals at Bay Cafe, or pamper yourself with dry cleaning/laundry services and hair salon treatments. With free WiFi and helpful staff on hand, this upscale hotel near City of Dreams Manila is sure to exceed your expectations.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is CA $141
CA $173 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premier Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Rainfall showerhead
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Rainfall showerhead
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Premier

In-room safe, laptop workspace, soundproofing, iron/ironing board

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Premier Room

In-room safe, laptop workspace, soundproofing, iron/ironing board

One Bedroom Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Studio

  • Sleeps 2
  • 2 Twin Beds
Lobby

The Heritage Hotel Manila

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 2,955 reviews
The price is CA $89
CA $109 total
includes taxes & fees
Jun 1 - Jun 2
The Heritage Hotel Manila
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About the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300

What's nearby

  • SM Mall of Asia - 12 min walk - 1.1 km
  • City of Dreams Manila - 17 min walk - 1.4 km
  • Newport World Resorts - 7 min drive - 5.6 km
  • U.S. Embassy - 8 min drive - 6.8 km
  • Manila Ocean Park - 8 min drive - 6.9 km

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 13 min drive
  • Gil Puyat Station - 5 min drive
  • Manila Pasay Road Station - 6 min drive
  • Manila Vito Cruz Station - 7 min drive
  • Baclaran LRT Station - 22 min walk
  • Taft Avenue Station - 25 min walk
  • EDSA LRT Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Horizon Cafe - ‬7 min walk
  • ‪Ashark Club - ‬2 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Yoshinoya - ‬6 min walk
  • ‪Burger King - ‬4 min walk

About this property

Citadines Bay City Manila

Citadines Bay City Manila is just 2.8 mi (4.5 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Bay Cafe, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 212 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Microwave
  • Rice cooker
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle service is offered for an extra charge of PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 1650 per night

Pets

  • Pets are allowed for an extra charge of PHP 2000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Frequently asked questions

Does Citadines Bay City Manila offer free cancellation for a full refund?

Yes, Citadines Bay City Manila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Bay City Manila?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Citadines Bay City Manila?

Yes, dogs are welcome. There's a charge of PHP 2000 per pet, per night.

Is airport shuttle service offered by Citadines Bay City Manila?

Yes, an airport shuttle is available. The charge is PHP 1422 per vehicle one-way.

What are the check-in and check-out times at Citadines Bay City Manila?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Citadines Bay City Manila?

No, this hotel doesn't have a casino, but City of Dreams Manila (17-min walk) and Newport World Resorts (7-min drive) are both nearby.

What is there to do at Citadines Bay City Manila and nearby?

Citadines Bay City Manila has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Citadines Bay City Manila?

Yes, there's an onsite restaurant, Bay Cafe.

What's the area around Citadines Bay City Manila like?

Citadines Bay City Manila is a short 12-minute walk from SM Mall of Asia and 17 minutes' walk from City of Dreams Manila. Travelers recommend the hotel for its walkable location.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Food
Shopping malls
Airport
Restaurant
Shower
Bathroom

What guests liked

  • The property's in-house dining serves good quality food and the nearby restaurants and shopping mall offer plenty of dining options. (10 reviews)
  • Breakfast options were plentiful and delicious with a wide variety of choices. (18 reviews)
  • The property's pool was described as beautiful, nice, and a good place to spend time outside the room. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Dan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Willie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James the concierge was most helpful in many ways he made our stay there a great pleasure and because of his hard work and the way he helped us while we were there when I returned back to the Philippines I would definitely be staying at your establishment so I give him an a+
Willie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always great have stayed multiple times. Can’t beat location.
Matthew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

There was a walter mart right next door. Easy to get supplies.
John, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly and helpful. My seco d time here.
Timothy, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Conveniently located next to MOA Arena where we attended a concert. Room was clean and extremely comfortable.
Joseph, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Rory, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Property was amazing with excellent amenities and close walking distance to Mall of Asia
Rafael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Near Mall of Asia, with moderate walking distance. Adjoins a small Waltermart shopping center with large supermarket. Good amenities. Friendly staff. Room was on small side but clean and comfortable. Check if there is adjoining room as we could clearly hear couple in adjoining room.
Bernard, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel. From the view to the great staff that support this hotel. Excellence is what they strive for. I agree
CHARLES, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Do better

The room had an odor when we entered, which may have been from the AC. There was cockroach in the shower that freaked my wife out.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place
Jeni, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property very nice according ro my employees who stayed there.
Jorge, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff , great restaurant for breakfast, very safe and upmarket location. Exceeded my expectations on every level. If you are stopping over in Manila, it is very near the airport and great value.
Barry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Our room was spacious including our bathroom.
Ruth, 2-night family trip
Verified Expedia guest review

8/10 Very good

I stayed 4 nights and it was lovely. Most staff were very kind and friendly except one. I'm a Gold Expedia member but didn't receive my upgrade at check in. The staff who checked me in was rude, arrogant and extremely unprofessional. I didn't get his name but he was of a chubby and feminine appearance. He acted like he was the Queen of the hotel. Rich, the front desk staff and most staff were excellent. Many of them greeted me by my name or sir, in a warm and welcoming manner. It was super unpleasant to deal with that chubby check in staff, particularly after a long tiring 30hr flight from Sydne to Manila via Singapore. I was exhausted and the last thing I need was to deal with a rude and unpleasant check in staff. I enjoyed the pool and gym a lot. Common areas and lobby are very nice and clean. TEHRE ARE A COUPLE OF ISSUES WITH THE ROOMS THOUGH. The aricon and carpet need changing or servicing. There's this damp, musty unpleasant smell come the aricon and carpet, and because I can't open the window, there's no access to fresh air. Waking up in the morning to a strange musty smell in the room is not a great way to start your day. Even after they have upgraded me to a better room the next day, the smell from the aircon and carpet is still there. I agree with other reviews about the unpleasant musty smell in the rooms. It's not healthy. I would only stay there again if they have fixed the smell from the aircon and carpet. My first room on level 10 also had sewer odour.
Aaron, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

I like the professionalism of the people that work there
Rheygino, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kyle, 2-night trip
Verified Expedia guest review

8/10 Very good

Felian, 4-night trip
Verified Hotels.com guest review

2/10 Poor

I RESERVED 2 ROOMS AND THEY PUT US IN DIFFERENT FLOORS ,ROOMS SMELLS BAD AND TOWELS WE HAD ARE DIRTY AND TORNED .SO DISGUSTING.I TOOK A PICTURES AND SHOWED TO THE FRONT DESK.
Belen, 3-night family trip
Verified Expedia guest review