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1 room, 2 adults

citizenM Amstel Amsterdam, Amsterdam

4-starThis property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
Sarphatistraat 47, Amsterdam, 1018 EW, Netherlands

4-star hotel with restaurant, near Artis
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Lowest price$115 CAD
available on 04/18/2021Price may be available on other dates
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Guests rated location
Based on 145 verified reviews from guests who stayed at this property
Convenient
79 positive mentions79 guests said the location is convenient
Walkable
79 positive mentions79 guests said the location is easily walkable
Safe
77 positive mentions77 guests said the location feels safe
Transportation options
76 positive mentions76 guests said there were lots of transportation options
Quiet
66 positive mentions66 guests said the location is quiet

Popular amenities

  • Free WiFi
  • Free WiFi
  • Non-smoking
  • Non-smoking
  • Air Conditioning
  • Air Conditioning

Main amenities

  • 88 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk
  • Water dispenser
  • Multilingual staff
  • Luggage storage
  • TV in a common area
  • Free WiFi

For families

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Hydromassage showerhead

What’s around

  • In Amsterdam City Centre
  • Artis - 12 min walk
  • Heineken Experience - 15 min walk
  • Rembrandt Square - 15 min walk
  • Flower Market - 18 min walk
  • Rijksmuseum - 20 min walk
  • Amsterdam Museum - 22 min walk
  • Vondelpark - 22 min walk
  • Nemo Science Museum - 22 min walk
  • Madame Tussauds - 23 min walk
  • Leidseplein - 23 min walk
More about the area
9.4Exceptional237See all 237 Hotels.com reviews
  • I absolutely love the superb service provided by all of the citizenM staffs. They are…Jul. 12, 2020
  • The bed, decor and staff were nice. Rooms were cool too. Jan. 4, 2020

citizenM Amstel Amsterdam, Amsterdam

from $115 CAD
  • King Room
  • Room, 1 King Bed

More great choices

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What’s around citizenM Amstel Amsterdam, Amsterdam

Landmarks

  • In Amsterdam City Centre
  • Artis - 12 min walk
  • Heineken Experience - 15 min walk
  • Rembrandt Square - 15 min walk
  • Flower Market - 18 min walk
  • Rijksmuseum - 20 min walk
  • Amsterdam Museum - 22 min walk
  • Vondelpark - 22 min walk

Getting around

  • Schiphol Airport (AMS) - 19 min drive
  • Rokin Station - 20 min walk
  • Amsterdam Amstel Station - 24 min walk
  • Amsterdam Muiderpoort Station - 24 min walk
  • Weesperplein Station - 2 min walk
  • Frederiksplein Stop - 7 min walk
  • Wibautstraat Stop - 7 min walk
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At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms
citizenM Amstel Amsterdam, AmsterdamCheck location

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Water dispenser
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height bed
  • Grab bar - near toilet
  • Wheelchair-width doorways
Languages Spoken
  • Dutch
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Premium TV channels
  • IPad
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Also popular with travellers from Canada

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Special features

Dining

CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

citizenM Amstel Amsterdam, Amsterdam’s small print

Also known as

  • citizenM Amsterdam Amstel Hotel
  • citizenM Amstel Hotel
  • citizenM Amstel
  • citizenM Amstel Amsterdam Hotel
  • citizenM Amstel Amsterdam Amsterdam
  • citizenM Amstel Amsterdam Hotel Amsterdam

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts debit or credit cards, credit cards, and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 percent city/local tax will be charged

Optional extras

Late check-out can be arranged for an extra charge of EUR 29 (subject to availability)

To-go breakfast is offered for an extra charge of EUR 12.5 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM Amstel Amsterdam, Amsterdam

  • Does citizenM Amstel Amsterdam offer free cancellation for a full refund?
    Yes, citizenM Amstel Amsterdam does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at citizenM Amstel Amsterdam?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at citizenM Amstel Amsterdam?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at citizenM Amstel Amsterdam?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near citizenM Amstel Amsterdam?
    Yes, there's an onsite restaurant, canteenM. Nearby restaurants include De Ysbreeker (6-min walk), Bistrot des Alpes (6-min walk), and Frederix (6-min walk).
  • Is there an onsite casino at citizenM Amstel Amsterdam?
    No, this hotel doesn't have a casino, but Holland Casino (9-min drive) is nearby.

Recent reviews

Exceptional 9.4 From 237 reviews

Exceptional 10.0
The CitizenM Experience
Exceptional hotel on all levels. Friendly and helpful staff, incredibly comfortable beds, well designed modern high-tech and clean rooms, hip/cool/funky unique lobby area, yet still comfortable and welcoming, and conveniently located next to metro station.
Nov. 27, 2019Verified Hotels.com guest review
Robert, ca4 night business trip
Exceptional 10.0
My favourite hotel from our trip. Stunningly appointed with no detail overlooked. Friendly staff, funky décor and phenomenal food means I can’t wait to return.
Nov. 3, 2019Verified Hotels.com guest review
ca1 night trip
Exceptional 10.0
Loved my stay here. The room was a bit smaller then i expected it to be, but was completely fine. Clean, comfortable bed, nice shower with two shower heads. Would stay here again. Friendy staff.
Sep. 25, 2019Verified Expedia guest review
ca2 night trip
Exceptional 10.0
Amazing staff! Outwardly friendly, informative, and helpful.
Sep. 3, 2019Verified Expedia guest review
ca4 night romance trip
Exceptional 10.0
Legit the best hotel I've stayed at in Europe. Everything about it was incredible.
Aug. 9, 2019Verified Expedia guest review
ca4 night trip
Very Good 8.0
The bathroom smelled really bad
Aug. 2, 2019Verified Hotels.com guest review
Parinaz, ca3 night trip
Exceptional 10.0
Very close to the city center, canals, tram and metro. The bed is so comfortable! I love the breakfasts and the atmosphere. I would stay here again and again!
Jul. 31, 2019Verified Expedia guest review
ca5 night romance trip
Exceptional 10.0
New, clean and quirky - handy metro station steps away
Jul. 28, 2019Verified Expedia guest review
eric, ca1 night trip
Exceptional 10.0
Amy and all the girls
Amazing staff Great hotel and lovely and friendly Would book to go again
Aug. 31, 2020Verified Hotels.com guest review
Sonia, gb3 night trip with friends
Exceptional 10.0
Very impressive and modern hotel!!
Modern, cozy, great location and excellent staff service. I was impressed with the ease of checking in and out- it can all be accomplished via the computer stations at the hotel lobby with minimal staff interaction which is ideal for the current environment with the virus. Rooms have few amenities but with endless choices of cafes, bars and restaurants nearby- it’s not necessary to have a coffee maker. A small refrigerator is provided. I am overall impressed with the hotel and will book again during my next Amsterdam stop coming up next week.
Jun. 26, 2020Verified Hotels.com guest review
Hugo, us3 night business trip
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citizenM Amstel Amsterdam, Amsterdam