Hanoi L'heritage Diamond Hotel & Spa

Photo gallery for Hanoi L'heritage Diamond Hotel & Spa

Primary image
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Hanoi L'heritage Diamond Hotel & Spa

Hanoi L'heritage Diamond Hotel & Spa

4.0 star property
4-star hotel in Old Quarter with restaurant and bar/lounge

9.0/10 Superb

112 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Spa
The price is CA $44
Price available on 09/10/2022
Map
17 Nha Chung, Hang Trong, Hoan Kiem, Hanoi, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
For families
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 2 min drive
  • Hanoi Opera House - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 18 min walk
  • Hanoi Long Bien Station - 20 min walk
  • Airport shuttle (surcharge)

About this property

Hanoi L'heritage Diamond Hotel & Spa

Hanoi L'heritage Diamond Hotel & Spa offers an airport shuttle (available 24 hours) for VND 4 per vehicle roundtrip. Guests indulge in spa services, then grab a bite to eat at the restaurant. Fellow travelers say great things about the helpful staff and overall value.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 300000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 4 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for VND 500000.0 per day
  • Airport shuttle service for children costs VND 2 (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi L'heritage Diamond Hotel
L'heritage Diamond Hotel
Hanoi L'heritage Diamond
L'heritage Diamond
Hanoi L'heritage Diamond Hotel Spa
Hanoi L'heritage Diamond & Spa
Hanoi L'heritage Diamond Hotel & Spa Hotel
Hanoi L'heritage Diamond Hotel & Spa Hanoi
Hanoi L'heritage Diamond Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8/10 Very good

Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
2-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

well situated hotel
the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
sharon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

convenient and accesible localtion
It is a convenient hotel With a good location. The room was spacious and the staff friendly.
Patricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
1-night family trip
Verified Expedia guest review

6/10 Good

Not bad, but...
I stayed 1 night at the L’heritage Diamond, and one night at a different property. The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice staff, good room, Beware construction noise
We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
Debi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel that is very well positioned. Goodness me.
P, 2-night trip
Verified Expedia guest review

8/10 Very good

Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
4-night family trip
Verified Wotif guest review

10/10 Exceptional

Great hotel, great location!
Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
Elisavet, 4-night business trip
Verified Hotels.com guest review