Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

Ascott Raffles City Hangzhou, Hangzhou

4-star4 stars
18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang, China

4-star Hangzhou aparthotel with indoor pool, connected to a shopping center
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Great rooms and facilities as a service apartment Sep. 28, 2019
  • Very nice place, big rooms!Sep. 13, 2019

Ascott Raffles City Hangzhou, Hangzhou

from $179 CAD
  • Executive Room, 1 Bedroom
  • Premier Room, 1 Bedroom
  • Executive Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms
  • Executive Twin Room, 1 Bedroom
  • Premier Twin Room, 1 Bedroom

What’s around Ascott Raffles City Hangzhou, Hangzhou


  • In Jianggan
  • MIXC Mall - 18 min walk
  • Hangzhou Grand Theatre - 19 min walk
  • Chongyi Church - 34 min walk
  • West Lake - 3.4 mi / 5.5 km
  • Si Cheng Church - 3.1 mi / 4.9 km
  • Wushan Night Market - 3.1 mi / 4.9 km
  • Zhejiang University Huajiachi Campus - 3.5 mi / 5.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive
  • Hangzhou East Railway Station - 7 min drive
  • Hangzhou Station - 11 min drive
  • Hangzhou South Station - 15 min drive
  • Airport pick-up service

At a glance

Key facts


  • 180 apartments


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 9 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English.

At the aparthotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • Chinese
  • English

In the apartment

Home comforts
  • Air conditioning
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Number of living rooms 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Free bottled water
  • Housekeeping - weekdays only
  • In-room safe

Ascott Raffles City Hangzhou, Hangzhou’s small print

Also known as

  • Ascott Raffles City Hangzhou Aparthotel
  • Ascott Raffles City Hangzhou
  • Ascott Raffles City Hangzhou Hangzhou
  • Ascott Raffles City Hangzhou Aparthotel
  • Ascott Raffles City Hangzhou Aparthotel Hangzhou


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ascott Raffles City Hangzhou, Hangzhou

  • Does Ascott Raffles City Hangzhou offer free cancellation for a full refund?
    Yes, Ascott Raffles City Hangzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ascott Raffles City Hangzhou?
    Yes, there's free self parking.
  • Is there a pool at Ascott Raffles City Hangzhou?
    Yes, there's an indoor pool.
  • Are pets allowed at Ascott Raffles City Hangzhou?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ascott Raffles City Hangzhou?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Ascott Raffles City Hangzhou?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Ascott Raffles City Hangzhou?
    Yes, a shuttle from the airport to the hotel is available from 9 AM to 6 PM on request. The charge is CNY 600 per vehicle.

Recent reviews

Exceptional 9.6 From 26 reviews

Exceptional 10.0
Excellent in every ways ! Love !
Sum Yee, us3 night business trip

Ascott Raffles City Hangzhou, Hangzhou

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