Urban Bacalar Hotel by MIJ

Photo gallery for Urban Bacalar Hotel by MIJ

Primary image
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Urban Bacalar Hotel by MIJ

Urban Bacalar Hotel by MIJ

2.5 star property
Bacalar hotel with outdoor pool and restaurant

7.8/10 Good

64 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • 24/7 front desk
The price is CA $60
Price available on 08/17/2022
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Flat-panel TV
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Lake Bacalar - 1 min drive
  • Laguna Bacalar Ecological Park - 2 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 57 min drive

About this property

Urban Bacalar Hotel by MIJ

Enjoy your visit to Bacalar with a stay at Urban Bacalar Hotel by MIJ. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms


  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The host will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool


  • Upper floors accessible by stairs only


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.86 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar By Mij Bacalar
Urban Bacalar Hotel by MIJ Hotel
Urban Bacalar Hotel by MIJ Bacalar
Urban Bacalar Hotel by MIJ Hotel Bacalar

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent customer service, breakfast, and maid service.
Geoffrey, 3-night trip
Verified Expedia guest review

8/10 Very good

Ivette, 2-night trip
Verified Hotels.com guest review

4/10 Fair

No se queden acá, muy lejos del centro, las habitaciones demasiado pequeñas y el desayuno no es nada. Cero recomendable, no hay ningún esfuerzo por mejorar el hotel La gente de la recepción si fue amable
Abraham Mercado, 3-night trip
Verified Hotels.com guest review

6/10 Good

Fair hotel for the price to spend the night as you travel from one place to the other or if you are planning to take tours for the whole day. Lots of rules for everything, even bed sheets. They ask you to sign a document and charge 80 usd for dirty linens. Breakfast is modest but ok.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall a good stay with lovely staff.
Located a bit out of town but taxis cheap and they will happily call one for you when needed. Rooms quite small but ok for one. Very comfortable bed. Shower pressure a bit weak. Staff lovely and very helpful. Good WiFi. Also lovely pool. Could do with more basics like glasses and fridge in room as nothing available to buy on site. Also could do with soundproofing rooms as can hear everything. Overall a good stay so comments meant to be constructive.
Helen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our two nights at this hotel. It was clean and safe, and the water was hot. The clerk who checked us in, Carlos, was super friendly and helped us book a trip to the lagoon (which is not to be missed). We would stay there again and look forward to our return to the area.
Walter, 1-night romance trip
Verified Expedia guest review

6/10 Good

They only have the “Caribbean breakfast” which is two slices of fruit. One melon and one papaya. Or cereal which they run out. Coffee or juice which are disgusting. They need to improve a lot. The price was expensive for what they offer.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Kitchen service staff - a black mark the property
The accommodation was good. So was the pool, neat and blue. 1. But we realized in end of the day that the door, in spite of being locked inside/outside with just a push it could be opened. They could not fix it even over the next. day. 2. The front office reception staff both were courteous. However the breakfast service person/cook was totally unwelcoming. a. We went for coffee at 7.50am and he made some noise about giving us coffee. I did not mind paying for it. But sounded real complaining in spanish. b. We were 3 of us. during bfast, We just chose coffee and bread. He have us 1 slice each. We request for one more slice..and he made a lot of noise in spanish with the reception staff for just one more slice. Ultimately ...we waited and he never bothered to give us. Simply disappointing .
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review