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All properties in Cancun (and vicinity), Quintana Roo, Mexico
Apartment

Balam, Cancun (and vicinity)

Adults-only apartment with kitchenette, near Las Palapas Park

  • Free WiFi and free parking
From
$49 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
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7.0.Good.
  • When we reached there they told us that they already informed expedia in November that…

    Dec. 24, 2019

  • An unusual place. No hotel sign outside Just a bar and coffee shop ... hotel is in back.…

    Apr. 21, 2019

See all 11 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • Free WiFi
  • Free self parking
  • Non-smoking
  • Air conditioning
  • Towels provided
  • Access to laundry facilities

What’s around

  • In Downtown Cancun
  • Las Palapas Park - 1 min walk
  • Forum Beach - 7.1 mi / 11.4 km
  • Cancun Convention Center - 7.2 mi / 11.6 km
  • Cancun Interactive Aquarium - 8.8 mi / 14.2 km
  • La Isla Shopping Mall - 8.9 mi / 14.4 km

Sleeping arrangements

Sleeps 2 people

Bedroom 1

1 Large Twin Bed

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Enter dates for 2 guests

  • Basic Apartment

Location

  • In Downtown Cancun
  • Las Palapas Park - 1 min walk
  • Forum Beach - 7.1 mi / 11.4 km

What’s around

Landmarks

  • In Downtown Cancun
  • Las Palapas Park - 1 min walk
  • Forum Beach - 7.1 mi / 11.4 km
  • Cancun Convention Center - 7.2 mi / 11.6 km
  • Cancun Interactive Aquarium - 8.8 mi / 14.2 km
  • La Isla Shopping Mall - 8.9 mi / 14.4 km
  • Aquaworld - 10.7 mi / 17.2 km
  • Delfines Beach - 14.2 mi / 22.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

The manager

Speaks: English, Spanish

The apartment

Key facts

  • Free self parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Access to laundry facilities

Bathrooms

  • 1 bathroom
  • Shower
  • Towels provided

Kitchen

  • Kitchenette
  • Refrigerator
  • Microwave

Dining

  • Room service
  • Restaurant on site
  • Bar/lounge on site

Entertainment and recreation

  • Smart TV

Pool/spa

  • Access to outdoor pool

Outside

  • Terrace
  • Garden

Other amenities

  • Iron/ironing board
  • Desk
  • Safe
  • Daily housekeeping
  • Tour/ticket assistance
  • Airport shuttle
  • Beach shuttle
  • Coffee/tea in a common area
  • Laptop workspace

Things to know

House rules

  • Caters to adults only
  • Pets not allowed
  • No smoking
  • Minimum check-in age: 18

Check-in and check-out

  • Check-in time 3:00 PM-11:30 PM
  • Check-out before 1:00 PM

Special check-in instructions

  • There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Fees & policies

Arriving/leaving

  • There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 1:00 PM

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

  • Free WiFi in public areas
  • Free WiFi in rooms
  • No cribs (infant beds)
  • Pets not allowed

Optional extras

  • Airport shuttle service is offered for an extra charge

    Beach shuttle service is offered for an extra charge

Policies

  • This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

  • This property accepts credit cards. Cash is not accepted.

Also known as

  • Palapas Suites Hotel Cancun
  • Balam Cancun
  • Balam Apartment
  • Cancun Palapas Suites
  • Balam Apartment Cancun
  • Palapas Suites Hotel
  • Palapas Suites Cancun
  • Cancun Palapas Suites Hotel
  • Palapas Suites

FAQs

  • Yes, Balam does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Gory Tacos (4-min walk), 100% NATURAL (4-min walk), and Pescaditos (5-min walk).
  • Yes, an airport shuttle is available.
  • Balam has an outdoor pool and a garden.
7.0.Good.
  • 10.0.Exceptional

    The staff were all amazing!! At check-in (I cant remember her name) but she was so warm and welcoming and helpful!! Boy did I make a perfect choice in place to stay. Can’t wait to come back again 😊🎒

    Ty, 5 night romance trip, Aug. 14, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Me pase 4 horas buscando el hotel marque a el numero y nadie contesto nunca

    1 night trip, Mar. 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente en todos los aspectos, higiene, atencion, queda muy cerca de la parada del bus, es una zona muy tranquila y confortable...

    Jose, 1 night trip, Dec. 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy cómodo y buena atención lo recomiendo ampliamente

    4 night trip, Dec. 8, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    agradable,comodo limpio precio exelente personal muy amable si vienen a cancun estas suites perfectas para hospedarse

    7 night trip, Dec. 1, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente hotel, instalaciones modernas y nuevas, muy cerca de la zona hotelera y a unos pasos de plaza palapas. Cuenta con cocineta y frigobar, la piscina con buenísimas instalaciones y está en el segundo piso. Ampliamente recomendado

    1 night trip, Nov. 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    exelente lugar muy centrico, todo a la mano cercano a la zona hotelera, la atencion muy buena exelente para quien quiera pasarla bien y por un exelente precio RECOMENDABLE

    4 night trip, Nov. 27, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Michela, 1 night trip with friends, Dec. 29, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    2 night trip, Dec. 26, 2019

    Verified Expedia guest review

See all 11 reviews