Jenna's River Bed & Breakfast

Photo gallery for Jenna's River Bed & Breakfast

Primary image
Terrace/patio
Terrace/patio
Flat-screen TV
Premium bedding, down comforters, pillowtop beds, free WiFi

Overview of Jenna's River Bed & Breakfast

Jenna's River Bed & Breakfast

3.0 star property
3-star B&B in Panajachel with restaurant and bar/lounge

9.4/10 Exceptional

72 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bathtub
The price is CA $135
Price available on 09/17/2022
Map
Road to Santa Catarina km 1.7, Panajachel, Solola, 07010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Sauna
  • Spa tub
  • Spa services
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
Feel at home
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

Getting around

  • La Aurora Intl. Airport (GUA) - 120 min drive
  • Quetzaltenango (AAZ-Los Altos) - 131 min drive
  • Airport shuttle (surcharge)

About this property

Jenna's River Bed & Breakfast

Jenna's River Bed & Breakfast offers an airport shuttle (available 24 hours) for USD 100 per vehicle one-way. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a spa tub, and a sauna. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, French, Hebrew, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 1 PM - 8 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) not allowed

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Spa services
  • Spa tub
  • Sauna

Languages

  • English
  • French
  • Hebrew
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and Thai massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Jenna's River Bed & Breakfast Panajachel
Jenna's River Panajachel
Jenna's River
Jenna's River & Panajachel
Jenna's River Bed & Breakfast Panajachel
Jenna's River Bed & Breakfast Bed & breakfast
Jenna's River Bed & Breakfast Bed & breakfast Panajachel

Frequently asked questions

Does Jenna's River Bed & Breakfast offer free cancellation for a full refund?
Yes, Jenna's River Bed & Breakfast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jenna's River Bed & Breakfast?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Jenna's River Bed & Breakfast on 17 Sep 2022 start from CA $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jenna's River Bed & Breakfast?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Jenna's River Bed & Breakfast?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jenna's River Bed & Breakfast?
Yes, there's free self parking.
Is airport shuttle service offered by Jenna's River Bed & Breakfast?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Jenna's River Bed & Breakfast?
You can check in from 1 PM - 8 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Jenna's River Bed & Breakfast and nearby?
Jenna's River Bed & Breakfast has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near Jenna's River Bed & Breakfast?
Yes, there's an onsite restaurant.
Does Jenna's River Bed & Breakfast have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Jenna's River Bed & Breakfast have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jenna's River Bed & Breakfast like?
Jenna's River Bed & Breakfast is located a short 1-minute walk from Multiple Use Area Lake Atitlan Basin.

Overall score and ratings

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Sharolyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just, meh
Just wasn't as good as expected. Reviews raved about the host but she chatted with us just to collect money and moved on. She then went to another table and gave them tons of information about the area and a map. Check in involved us asking every person we could find where to check in and people just shrugging until the fifth person. That person was as helpful as she could be though. But there wasn't really a check in, no info about the property or such. Just wasn't a great experience. Oh and she uses some app that charges you a fee for using credit card. And she emails you to send her money through paypal as a deposit. Which we paid but she thought we hadn't and tried to charge us that amount twice until I pulled up the paypal confirmation. Location is close enough to town. Views are nice from the higher units. Pool looked kind of scary, wasn't sure if we could use it or not. There was also a gate with a trail I think that went to the lake but again, wasn't sure about it.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked everything. It is an amazing place.
Brenda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A really magical place, terrific views and cozy rooms.
Suzanne, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the place!!!
SCARLET, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

In love with Atitlan
Loved, loved, loved Atitlan and this special hotel. Jenna is a great host, the service is just top notch, food is yummy, the cocktails are perfect and the view… WOW!!
View from the entrance to the hotel.
Sunsent view from the bar section.
Karina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Byron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Desiree, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had an awesome time food was very good, and Jenna was incredible I will definitely be returning.
TONI, 5-night trip
Verified Expedia guest review