Choose dates to view prices

H Luxury Residence Apartments - Holiday Paradise

Photo gallery for H Luxury Residence Apartments - Holiday Paradise

Exterior
Beach nearby
Beach nearby
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Overview of H Luxury Residence Apartments - Holiday Paradise

H Luxury Residence Apartments - Holiday Paradise

4.0 star property
4-star hotel in Surfers Paradise with outdoor pool and indoor pool

8.2/10 Very good

95 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
3113 Surfers Paradise Boulevard, Surfers Paradise, QLD, 4217

Room options

About this area

What's nearby

  • In Surfers Paradise
  • Cavill Avenue - 1 min drive
  • Slingshot - 6 min drive
  • Robina Town Centre - 18 min drive
  • Wet'n'Wild Gold Coast - 29 min drive
  • Warner Bros. Movie World - 26 min drive
  • Dreamworld - 31 min drive

Getting around

  • Coolangatta Airport (OOL) - 36 min drive
  • Varsity Lakes Station - 23 min drive
  • Helensvale Station - 26 min drive
  • Pimpana Ormeau Station - 26 min drive
  • Florida Gardens station - 22 min walk

Restaurants

  • Chocolateria San Churro - 2 min walk
  • Waxy's Irsish pub - 2 min walk
  • Gelatissimo surfers paradise - 2 min walk
  • Amimoto Japanese Restaurant - 2 min walk
  • La Porchetta - 3 min walk

About this property

H Luxury Residence Apartments - Holiday Paradise

Situated by the ocean, H Luxury Residence Apartments - Holiday Paradise is a great choice for a stay in Gold Coast. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. There's an indoor pool and an outdoor pool, and in-room conveniences at this upscale hotel include washers/dryers and refrigerators. Fellow travelers love the beach location and nearby shopping.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 5 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; to check in, go to Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).
  • Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Shop 51, Centre Arcade, 16 Orchid Avenue
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children's pool

What to do

  • Beach nearby
  • Whale-watching nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Spanish
  • Swedish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Housekeeping (on request)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Deposit: AUD 300 per stay

Optional extras

  • Housekeeping is available for an additional fee

Children & extra beds

  • Rollaway beds are available for AUD 39.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

H Residence Apartments Holiday Paradise Apartment
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments- Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise Apartment
Apartment H Residence Apartments- Holiday Paradise
H Apartments Holiday Paradise
H Apartments Holiday Paradise
H Residence Apartments Holiday Paradise
H Luxury Residence Apartments Holiday Paradise
H Luxury Residence Apartments - Holiday Paradise Hotel

Frequently asked questions

Does H Luxury Residence Apartments - Holiday Paradise offer free cancellation for a full refund?
Yes, H Luxury Residence Apartments - Holiday Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at H Luxury Residence Apartments - Holiday Paradise?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at H Luxury Residence Apartments - Holiday Paradise on 5 Dec 2022 start from CA $210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at H Luxury Residence Apartments - Holiday Paradise?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at H Luxury Residence Apartments - Holiday Paradise?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at H Luxury Residence Apartments - Holiday Paradise?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at H Luxury Residence Apartments - Holiday Paradise?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at H Luxury Residence Apartments - Holiday Paradise?
You can check in from 3 PM - 5 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at H Luxury Residence Apartments - Holiday Paradise and nearby?
H Luxury Residence Apartments - Holiday Paradise has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near H Luxury Residence Apartments - Holiday Paradise?
Yes, there's an onsite restaurant. Nearby restaurants include Lot 1 (3-min walk), You Japanese Restaurant (4-min walk), and Oliver Brown Chocolate cafe (4-min walk).
Does H Luxury Residence Apartments - Holiday Paradise have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does H Luxury Residence Apartments - Holiday Paradise have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and cookware.
Does H Luxury Residence Apartments - Holiday Paradise have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around H Luxury Residence Apartments - Holiday Paradise like?
H Luxury Residence Apartments - Holiday Paradise is a short 1-minute walk from Cavill Avenue and 6 minutes' walk from Surfers Paradise Beach. The local area is central and popular for its beaches.

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Michael, 2-night trip
Verified Lastminute guest review

8/10 Very good

Marta, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location was good.
it was quite a hassle to check in as you have to park your car outside to collect the swipe keys or to park the car first but not in the allocated lot and collect the keys. and then repark your car again. As a first timer to this property, its not very clear about it and i understand due to Covid there is no personnel to attend to us but when i collect the keys from the box, there were staff in the office and we had to ask them some question pertaining to the check in and they were not too helpful. Though the apartment was in the middle of a good location, its not ideal fro families as its too noisy in the wee morning and late night for people partying though out and the noise level was very bad. I would not recommend for families. Its should be more for youngest partying.
Carol, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Well located, nice and clean, comfortable, close to everything you are looking for on the Gold Coast.
Michael, 3-night family trip
Verified Wotif guest review

8/10 Very good

The property was a great size for us and had everything that we wanted. Just a few small things in the bathroom the toilet seat was broken the hand towel rack was broken the shower screen needed to be cleaned and a bottletop on the floor in the loungeroom.[we had small children].
Amanda, 3-night family trip
Verified Expedia guest review

8/10 Very good

the property had amazing views, very good location walking distance to everything and tram, office easy to deal with, apartment was spacious and bed comfy, but we did not like the fact that we couldn't access the pool towels from Hilton, and didn't see this in the fine print so had to purchase towels, and the fact when we search for places we look at the amenities for the price and the spa was out of order the whole time which was disappointing considering we went away to have a quick relaxing break and couldn't use spa. Also the internet connection was very bad on and off, and the dishwasher didn't work, but the ladies were very nice to deal with that, but then as we went to leave & put dishwasher on it wouldn't work again. Probably the reason there was some dirty dishes left in the dishwasher when we arrived at the room, and stainless around kitchen was a bit oily dirty looking. Our sliding door from main bedroom was under maintenance & we couldn't open it the whole time and wasn't told which was disappointing. Might not stay again due to damage fee had to wait to get back also, money was tight and this cut into our budget. Overall was a great unit.
Rick, 2-night family trip
Verified Wotif guest review

8/10 Very good

Big rooms,good location and good view.
Perlita, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We spent a week here on the 23rd floor, in a 2 bedroom apartment. Pros: views were absolutely breathtaking morning and night. The apartment was spotless and spacious and really had lots of amenities and wasn’t short of anything, the washing machine and dryer were a godsend as we came back home with all clean laundry. Had buckets and spades for the kids at the beach, body boards the lot. Hotel is next Cavill Ave and next to all what’s happening in just a few short steps from the hotel door and no matter what food cuisine from around the world you like, it’s literally right on your doorstep and you’re really spoiled for choice. The Avenue across from the hotel was really great for families. Hotel has 3 pools (2 heated) main large pool not heated but didn’t stop my children. Although the Hilton hotel staff aren’t affiliated with the apartment they were really nice and helpful. Morning Coffee downstairs at Ms Margot’s was the best we could find and was really good no need to search anywhere like Starbucks. Apartment contactless check in was really simple and easy. Uber/Didi pick up and drops off really easy, no issues to find. Cons: apartment a little outdated and could do with a lick of paint here and there to bring it up to scratch. Hotel lifts were very frustrating as had a mind of there own, heard afew complaints throughout the hotel and frustrations about them but that’s about it for cons as was a great place and one we’ll remember as a family.
MATHEW, 7-night family trip
Verified Wotif guest review

10/10 Exceptional

Great location! Excellent use of hotel facilities and great communication with property team.
Kimberly, 1-night family trip
Verified Lastminute guest review