been an expedia member for decades, first time needing to leave a review. 3000 miles in 6 days, just needed a place to sleep and shower, did not read reviews. MISTAKE. this is like one of those motels that rents by the hour (maybe they do). to top it off, keycard did not work. i got 6am coffee and gas, found i was locked out of the room. after hours number unreachable. never able to get back into the room. expedia denied a refund and having to dispute charge with my credit card company. shocked that expedia allows these types of bookings, literally left standing out in the cold. disappointed to find that expedia doesn't care at all (ie continues to allow this booking).