San Juan Marriott Resort and Stellaris Casino

4.5 star property
Luxury beachfront hotel with spa, near Casino del Mar at La Concha Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Juan Marriott Resort and Stellaris Casino

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Casino
  • Non-smoking
  • Bar
  • Air conditioning
Main amenities
  • Housekeeping (on request)
  • On the beach
  • Casino
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
The price is CA $417
CA $564 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 28 of 28 rooms

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, City View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Sofa bed - double
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
  • 129 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View, Tower

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Tower

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access, Pool View (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
1309 Ashford Avenue, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 5 min walk - 0.5 km
  • Condado Beach - 17 min walk - 1.5 km
  • Pan American Pier - 5 min drive - 3.8 km
  • Puerto Rico Convention Center - 5 min drive - 4.1 km
  • Escambron Beach - 7 min drive - 4.2 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Chocobar Cortés - ‬2 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Red Coral Lounge - ‬1 min walk

About this property

San Juan Marriott Resort and Stellaris Casino

At San Juan Marriott Resort and Stellaris Casino, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 5-minute walk of Casino del Mar at La Concha Resort. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Cosecha Restaurant is open for breakfast and dinner and offers ocean views. Other highlights at this luxurious hotel include 3 bars/lounges, a casino, and a poolside bar. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 531 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 11:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (USD 20 per day)
  • Onsite valet parking (USD 25.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:30 AM
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Children's menu

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Shopping
  • Sailing nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (10344 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • 24 casino gaming tables
  • 345 casino slot machines
  • Spa tub
  • 28 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.

Dining

Cosecha Restaurant - This poolside family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Red Coral Lounge - This cocktail bar serves light fare only. Open daily.
La Isla Beach Bar - This bar serves lunch and light fare. Open daily.
Coffee Merchant Bake Shop - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 72.15 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach loungers
    • Beach towels
    • In-room coffee
    • Phone calls (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 41 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs USD 20 per day
  • Valet parking costs USD 25.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Marriott Resort & Stellaris
Marriott Resort Stellaris
Marriott Stellaris
San Juan Marriott Resort & Stellaris Casino
San Juan Marriott Stellaris Casino
Stellaris
San Juan Marriott Resort Stellaris Casino Hotel
San Juan Marriott Resort Stellaris Casino
Juan Marriott Stellaris Casino
San Juan Marriott Resort Stellaris Casino
San Juan Marriott Resort and Stellaris Casino Hotel
San Juan Marriott Resort and Stellaris Casino San Juan
San Juan Marriott Resort and Stellaris Casino Hotel San Juan

Frequently asked questions

Does San Juan Marriott Resort and Stellaris Casino offer free cancellation for a full refund?
Yes, San Juan Marriott Resort and Stellaris Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at San Juan Marriott Resort and Stellaris Casino?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at San Juan Marriott Resort and Stellaris Casino?
Sorry, pets aren't allowed.
Is parking offered on site at San Juan Marriott Resort and Stellaris Casino?
Yes. Self parking costs USD 20 per day. Valet parking costs USD 25.00 per day.
What are the check-in and check-out times at San Juan Marriott Resort and Stellaris Casino?
Check-in start time: 4 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at San Juan Marriott Resort and Stellaris Casino?
Yes, the 12800 square-foot casino features 345 slot machines and 24 gaming tables.
What is there to do at San Juan Marriott Resort and Stellaris Casino and nearby?
Have fun with onsite activities like volleyball and cycling, and practice your swing on the tennis courts. Additional recreation onsite includes basketball, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. San Juan Marriott Resort and Stellaris Casino also has 3 bars, a casino, and a waterslide, as well as a 24-hour fitness center, a sauna, and a garden.
Are there restaurants at or near San Juan Marriott Resort and Stellaris Casino?
Yes, Cosecha Restaurant offers alfresco dining and ocean views.
Does San Juan Marriott Resort and Stellaris Casino have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around San Juan Marriott Resort and Stellaris Casino like?
San Juan Marriott Resort and Stellaris Casino is a short 17-minute walk from Condado Beach and 5 minutes' walk from Casino del Mar at La Concha Resort. The local area is walkable and popular for its beaches.

San Juan Marriott Resort and Stellaris Casino Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect Getaway
Our stay was wonderful. The hotel staff was amazingly friendly and helpful. The casino was very nice, but I do wish some of the games (specifically Roulette and Craps) were opened/manned later in the night - for us night owls. The neighborhood is very walkable, safe, and has a lot of good food options!
3-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is nice but the food and bar drinks are way to much and with what you pay per night when I ask for a cup of coffee I should be able to get one free of charge but no they said I would have to pay. Then a fee of like 375 hold on my card for if anything happens to the room was charged at check in so that was a good surprise. I already paid for the nights we were there at $400 a night and now I see a charge of $275 I have no clue way! So frustrating. I probably would not stay there again
Nikki, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Okay
We stayed in the building overlooking the pool. The room did not have a full length mirror, or any mirror other than the one over the bathroom sink. The shower was rough at the base due to grouting around the tile. There was no microwave in the room, only one for the floor in the ice room. The ice machine did not work, and only one of two elevators worked which was time consuming for Uber waits and meeting with friends in the other building. Overall, nice place, convenient location, but I would not stay there again given the price point and amenities offered. The main building was also under construction, smelled of mildew.
Megan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kourtney, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazingly beautiful
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

raemier, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Property was under construction and they need more fun activities like jet ski
Elaina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Your customer service is impeccable! From The hotel to the pool to the beach to the restaurants. All top notch. Be ready to spend $$& but worth all of it!
Lynn, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Antoine, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved everything doing my time in the resort.
Jenny, 4-night family trip
Verified Expedia guest review

6/10 Good

Beware undergoing renovations
Pablo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly
Monterrio, 2-night trip
Verified Expedia guest review

6/10 Good

This property was under construction on the main floor, near the pool, near the casino and dinning. There also, was a few elevators closed due to construction. The noise and drilling of the concrete gave me a headache for most of my stay. Guest should have been advised in advance that the construction was taking place in order to decide if they still choose to stay that property.
Cheryl Henderson-, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Great Oceanfront view. Food and drinks were great. Waking distance to other food and clothing stores. We enjoyed our entire experience and stay
Misty, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stood at Stellaris for my sisters 21st birthday this year (2024) and it was absolutely amazing. The service was immaculate and the facilities breathtaking. A short walk to Walmart, Wendy’s, church’s chicken, Taco Bell or Pizza Hut. And also a short walk to La Placita. A $5 cab to districto t-mobile. Absolutely amazing stay, amazing location, amazing hotel.
Jailene De, 3-night family trip
Verified Expedia guest review

6/10 Good

The property is under remodeling, a lot of noise and dust in the lobby and pool areas, the staff is very friendly, the room was quite arranged, with some cosmetic details, etc. The beach is not good for bathing, a lot of waves and strong currents, the flag of danger is permanent
Jorge, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed everything about it!!!
Marizel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The atmosphere was fantastic. Had two days with no amenities open because of the storm heading into Puerto Rico but after that we had a great time. One incident with bedbugs in our room has us with annoying bug bites all over our body.
Sofia, 4-night family trip
Verified Hotels.com guest review

6/10 Good

There should have been a notification sent to patrons regarding the construction. One elevator worked and the room smelled mildew ish. The staff were all great and super helpful but the amenities were lacking. The price was not worth it.
Courtney, 1-night trip
Verified Expedia guest review

4/10 Fair

Upon arriving to the hotel we were told that the pool view room we booked months in advance had a leak, so we were upgraded to a suite. The suite was not an upgrade. Just a couch with a pull out plastic mattress. No bedding. No pillows. We complained and were moved to a pool view room with one king bed, we booked 2 queens as we had 2 guests. They said they would bring a roll away bed - they never did. The food menus aren’t great, overpriced, and taste of the food is average. Very little options for children. The pool was always over crowded. By 3pm it was disgustingly dirty. Plastic cups, trash, napkins, hair floating in the water. Visible dirt on the bottom. Staff were never on the same page. You could ask the same question to multiple people and get all different answers. There was also construction happening in the lobby and in common areas of the hotel. We were not warned of this and I would have booked somewhere else had I know. Overall, this resort is not worth the money, especially if you plan to bring children.
Jason, 5-night family trip
Verified Expedia guest review