Hotel JAL City Fukuoka Tenjin puts you just a 5-minute drive from Canal City Hakata and Port of Hakata. For a bite to eat, guests can check out Cafe Contrail, which serves breakfast, lunch, and dinner. Also, Mizuho PayPay Dome Fukuoka and Marine Messe Fukuoka are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location. The property is just a short walk from public transportation: Akasaka Station is just steps away.
Languages
English, Japanese
At a glance
Hotel size
280 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is available for JPY 1089 per child ages 6-12, collected at the property.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (JPY 1800 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Shared microwave
Traveling with children
Grocery/convenience store
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
At least 80% lighting from LEDs
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
43-inch flat-screen TV
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Down comforter
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Cafe Contrail - This family restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2500 for adults and JPY 1250 for children
Parking
Self parking costs JPY 1800 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Jal City Fukuoka Tenjin
Hotel JAL City Fukuoka Tenjin Hotel
Hotel JAL City Fukuoka Tenjin Fukuoka
Hotel JAL City Fukuoka Tenjin Hotel Fukuoka
Frequently asked questions
Are pets allowed at Hotel JAL City Fukuoka Tenjin?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel JAL City Fukuoka Tenjin?
Yes. Self parking costs JPY 1800 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel JAL City Fukuoka Tenjin?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at Hotel JAL City Fukuoka Tenjin and nearby?
Recommended spots to visit include Fukuoka Daimyo Garden City (11-min walk) and Tenjin Central Park (0.8 mi), along with Ohori Park (0.9 mi) and Former Prefectural Hall & Official Guest House (1 mi).
Are there restaurants at or near Hotel JAL City Fukuoka Tenjin?
Yes, there's an onsite restaurant, Cafe Contrail.
What's the area around Hotel JAL City Fukuoka Tenjin like?
Hotel JAL City Fukuoka Tenjin is a short 2-minute walk from Akasaka Station and 13 minutes' walk from Tenjin Underground Mall. The local area is considered walkable as well as being good for public transport.
Hotel JAL City Fukuoka Tenjin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
25 Dec 2024
Hygiene problems and service problem
The floor is not clean. There was a hair on the bed. While we check in, No one helps us to take luggages.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Yoshinori
Yoshinori, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Faith
Faith, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
DAYYOUNG
DAYYOUNG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Man Hon
Man Hon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Brian Li Tak
Brian Li Tak, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Wai Kin
Wai Kin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Good hotel
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Yongchul
Yongchul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
CHUNHWAN
CHUNHWAN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
sufen
sufen, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Lap Wan
Lap Wan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Roman
Roman, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
YANGEUN
YANGEUN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Mikako
Mikako, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 Nov 2024
다 좋은데
슈페리어 트윈룸(엑스트라 베드)로 3인이 숙박하였습니다. 객실 안에 캡슐커피가 있고 맛도 좋았습니다. 어메니티들은 훌륭했으며 욕조가 커서 덩치 큰 저도 다 들어갔습니다. 다만 방은 생각보다 좁았으며 (비즈니스 책상에 의자를 꺼내지 못할정도였습니다.) 청소가 제대로 안되었습니다. 숙박 하루차에 침대 아래 바닥에 전 숙박객의 것으로 추정되는 약과 먹은 흔적이 보이는 스낵이 있었고 다음날에 룸 청소가 이루어졌는데 여전히 그대로 있더군요. 일부러 보이게끔 침대 간격을 넓혔는데도 아예 침대 아래는 청소할 생각이 없었던듯 그대로 남아있어서 불쾌했습니다. 모든게 다 좋았는데 바닥 청소가 아예 안이루어진다는걸 안 이후부터는 바닥의 불결함만 남았으며 최대한 바닥에 맨발을 딛지 않으려고했습니다. 5점 만점에서 오로지 청결문제로 2점을 뺀 3점 드립니다.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
WEI JU
WEI JU, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
SHINGO
SHINGO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Very good hotel
Nice location and Nice service
Chika
Chika, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
7 Nov 2024
I was disappointed that I was not allowed to check in early (my colleague and I reached the hotel around 11.30am). A little generosity would have left a better impression on us, especially considering that many rooms would have been free at the time we came to the hotel as a lot of guests check out early. Besides, I checked out at 5am the next day, so no appreciation was shown for my not using the full benefit of the hotel facilities. A really good hotel chain always allows early check-in if rooms are available as this generates goodwill among guests.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
5 nights stay
The staff speaks basic English, the rooms are clean and there's daily housekeeping if you request for it. The only drawback was theres hardly and trash bin in the hotel except in the rooms. There's a little convenient storencorner which only accepts cashless paynentm however, theres no bins around to dospose off the instant noodles that's sold there. That is really inconvenient. Otherwise, the stay is satisfactory. As the location is near to malls and subway station
Hazel
Hazel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Best Hotel in Fukuoka!
One simply cannot beat this location. It is still centrally located but is not situated right in the middle of the action. From Hotel JAL, we were able to walk to Tenjin, Daimyo and OhoriPark. We highly recommend this hotel!