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Element New York Times Square West

3.0 star property
Pet-friendly hotel with 24-hour fitness, connected to the convention center, near Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Element New York Times Square West

Property amenity
Exterior
1 bedroom, pillowtop beds, in-room safe, desk
1 bedroom, pillowtop beds, in-room safe, desk
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Weekly housekeeping
  • Rooftop terrace
  • 24-hour fitness center
  • Free use of bicycles
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
Feel at home
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The price is CA $236
CA $279 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Lobby

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 49.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Pod Times Square

Pet-friendly
Parking available
Restaurant
Air conditioning
8.8 out of 10, Excellent, (4182)
The price is CA $138
CA $196 total
includes taxes & fees
Nov 26 - Nov 27
Pod Times Square
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About the area

Map
311 West 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 6 min walk - 0.5 km
  • Broadway - 7 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.7 km
  • Empire State Building - 15 min walk - 1.3 km
  • Rockefeller Center - 18 min walk - 1.5 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 28 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive
  • Penn Station - 9 min walk
  • New York W 32nd St. Station - 13 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • 34 St. - Penn Station - 6 min walk
  • Times Sq. - 42 St. Station - 6 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk

About this property

Element New York Times Square West

Element New York Times Square West features a rooftop terrace and puts you within a 10-minute walk of Times Square and Broadway. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, wired internet, and buffet breakfast daily between 6:30 AM and 10:00 AM. Also, Madison Square Garden and Bryant Park are within just a 10-minute walk. Fellow travelers like the central location for the sightseeing and because it's just a short walk to public transportation: 42 St. - Port Authority Bus Terminal Station is steps away and 34 St. - Penn Station is 6 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 411 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 40 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Offsite parking within 0.2 mi (USD 72 per day), from 7:00 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day (maximum USD 150 per stay)

Parking

  • Parking is available offsite and costs USD 72 per day (0.2 mi away; open 7:00 AM to midnight

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Does Element New York Times Square West offer free cancellation for a full refund?
Yes, Element New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Element New York Times Square West?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Element New York Times Square West?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Element New York Times Square West?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Element New York Times Square West and nearby?
Have fun during the warmer months with activities such as cycling. Element New York Times Square West also has a 24-hour fitness center.
Does Element New York Times Square West have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Element New York Times Square West like?
Element New York Times Square West is in Manhattan, a short 2-minute walk from 42 St. - Port Authority Bus Terminal Station and 6 minutes' walk from Times Square. Travelers say the local area is very central perfect for sightseeing.

Element New York Times Square West Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

The hotel elevator was horrible. I walked down 39 flights of status twice due to elevator problems.
Ashley, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Indira, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Breathtaking city views (photo taken from room)
Modern, clean and comfortable, we enjoyed staying at the Element. The view was absolutely breathtaking (40th floor facing Hudson Yard) and the room had everything we needed. The free breakfast food was good but used disposable plastic cutlery. Staff were friendly and helpful. Would definitely recommend staying here.
3-night trip
Verified Hotels.com guest review

6/10 Good

Just okay Stay
The hotel is average. Room was clean overall but just not high quality finishes or linens and very worn. The bathroom outlet did not work. I wouldn’t stay again because I didn’t feel the cost was in line with the quality even for the location which was very convenient for this short trip.
Bathroom door
Rusted hinges
Broken outlet
Craig, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very dirty bathroom and Serious safety hazards
We were given a room at floor11. * The sink in the bathroom would not work; the water in it could not flow away. We asked the clerk to change our room; but we were told that no room was available. They got somebody to come into our room to check it out and fix, that’s around 12:30 AM; then we were told to remove the stopper in the sink to use it. However, we noticed that later the sink was also leaking, and that toilet was leaking too. * The shower place is very small and dirty; the hotel put a dirty folded table in the shower place and it couldn’t be removed away. The sprinkler device is very poor and simple. You have to squat to take a shower or use one hand to hold the sprinkler. * Emergency passageway has obstacles. Just out of the room, a large shelf had been placed in the passageway since we arrived. Once there was need for leaving for emergency, customers would be in danger and big trouble. Room is also dirty. This condition is not acceptable for providing to any customer, and it took almost $500 one night. I will not choose this hotel anymore.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Underwhelming
so incredibly busy and the elevators were slow and challenging for the size of crowd... coffee maker in room didn't work... hot water if you're lucky...but then the steam set off the smoke alarm. front desk couldn't be bothered at check in... not what we expected for the price. never even attempted to clean the room, or fulfill our requests for more towels.
Russell, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Steven, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It wasnt bad. service cud be better
Bambi, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent, no regrets
2nd time I’ve stayed here and absolutely no regrets. Excellent everything: location, price, staff, room facilities, services offered, check in check outlines, holding luggage, atmosphere, just everything.
Marsha, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jenysha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient, clean, friendly helpful staff.
1-night trip
Verified Hotels.com guest review

6/10 Good

This was fine for a one night stay.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Room problem & lift issue
Had to move rooms after being booked in to a room with frosted windows because it over looked the air units, which made disturbing noise all night. Plus on day two the shower fitting fell off the wall. Moved room. Additionally the lift was difficult to get. Fortunately we were on floor 3 then floor 6 so could use the stairs, until the day when had to take our luggage. Must have been a real problem for anyone on the higher floors. Problem was exaggerated by the fact lift 2 was frequently "out of order".
Alexander, 6-night family trip
Verified Hotels.com guest review

6/10 Good

christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Close to Time square.
I saw complaints about the elevators being slow. There were 3 & yes they were usually full but my wait time was not long at all. My #1 complaint was the bed was not comfortable at all. Everyone had their preference on the type of bed they like. This one just wasn’t for me. Breakfast was great. Staff was great. Room was great otherwise. Location was good!!
Temple, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Stay was great. Room was abit small The only problem i had is elevators was not AVAILABLE too crowded couldn't get on.long wait 20mins ended up taking stairs walked down 11 steps..tiring..
Debra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anil, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Pablo, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible
This property could be so much better if it were properly maintained. Unfortunately it’s just terrible and the staff is awful. I wouldn’t stay here again.
Kyle, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again. Great breakfast and happy hour
Lessie, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Patience Required
Limited Elevators made gettig to the room a bit tiring and the breakfast area had difficulty hosting all the guest but other than that it was good.
Edward, 2-night trip
Verified Hotels.com guest review