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Hakone Yumoto Hotel

3.5 star property
Mountain hotel with restaurant, near Tenzan Onsen

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Photo gallery for Hakone Yumoto Hotel

Hot springs
Exterior
Japanese Western Room
Hot springs
Premium Triple Room, Multiple Beds, Mountain View
Nestled in the mountains, Hakone Yumoto Hotel offers a serene retreat with hot springs and a restaurant. Unwind on the terrace or connect to WiFi, while also taking advantage of luggage storage and self parking. Previous guests rave about the overall condition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Terrace
  • Air conditioning
  • Vending machine
  • Conference space
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is CA $202
CA $222 total
includes taxes & fees
Mar 14 - Mar 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Western Room

Japanese Western Room

Japanese Western Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • Sleeps 5
  • 5 Twin Futons OR 2 Twin Beds

View all photos for Japanese Style Room, 10 Tatami-mats, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Japanese Style Room, 10 Tatami-mats, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Triple Room, Multiple Beds, Mountain View

Premium Triple Room, Multiple Beds, Mountain View

Premium Triple Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Style Family Room, Non-Smoking

Japanese Style Family Room, Non-Smoking

Japanese Style Family Room, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 25.23 sq m
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons
Public bath

Hotel Nanpuso

  • Pool
  • Onsen
  • Spa
  • Free parking
8.0 out of 10, Very good, (16)
Hotel Nanpuso
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About the area

Map
97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • Tenzan Onsen - 11 min walk - 0.9 km
  • Hakone Open Air Museum - 14 min drive - 9.3 km
  • Hakone Gora Park - 14 min drive - 9.5 km
  • Hakone Kowakien Yunessun - 14 min drive - 9.9 km
  • Lake Ashi - 18 min drive - 12.1 km

Getting around

  • Haneda Airport (HND) - 85 min drive
  • Narita Intl. Airport (NRT) - 142 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Yumoto Station - 17 min walk

Restaurants

  • ‪はつ花そば 新館 - ‬11 min walk
  • ‪日清亭本店 - ‬14 min walk
  • ‪画廊喫茶 ユトリロ - ‬15 min walk
  • ‪箱根暁庵箱根店 - ‬9 min walk
  • ‪ステーキハウス吉池 - ‬11 min walk

About this property

Hakone Yumoto Hotel

When you stay at Hakone Yumoto Hotel, you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Tenzan Onsen. Free perks include WiFi and self parking. Also, Odawara Castle and Fuji-Hakone-Izu National Park are within a short drive. Fellow travelers like the overall property condition.

Languages

Japanese

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
    • This property has separate male and female outdoor hot springs, which operate during limited hours. The female hot springs are open daily from 5-10 AM and 3 PM to 1 AM. The male hot springs are open on Saturday from 3 PM to 1 AM, and Sunday from 5-10 AM.
    • Futons in the Traditional Room types are not prepared/set up. Guests may make up the futons with the sheets and pillows provided.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant

What to do

  • Hot springs

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Built in 1957
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are 2 hot springs open between 3:00 PM and midnight.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children
  • Hosted evening meal costs JPY 6600

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to midnight

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: WiFi is available only in the lobby on the 5th floor.

Also known as

Hakone Yumoto Hotel
Yumoto Hotel
Hakone Yumoto
Yumoto
Hakone Yumoto Hotel Hotel
Hakone Yumoto Hotel Hakone
Hakone Yumoto Hotel Hotel Hakone

Frequently asked questions

Does Hakone Yumoto Hotel offer free cancellation for a full refund?

Yes, Hakone Yumoto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Yumoto Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Yumoto Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Yumoto Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM.

What is there to do at Hakone Yumoto Hotel and nearby?

Onsite recreation at Hakone Yumoto Hotel includes hot springs.

Are there restaurants at or near Hakone Yumoto Hotel?

Yes, there's an onsite restaurant.

Does Hakone Yumoto Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hakone Yumoto Hotel like?

Hakone Yumoto Hotel is a short 11-minute walk from Tenzan Onsen and 6 minutes' walk from Gyokuren Shrine.

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Reviews

8.0

Very good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Showe. Bathroom challenging for taller peopel
Harvey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, far location
The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work
Denise, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me.
Hana, 2-night family trip
Verified Expedia guest review

8/10 Very good

Tadao, 2-night trip
Verified Expedia guest review

6/10 Good

This traditional hotel is showing its age, the staff are very helpful and friendly. The area is a ~20 min from the station and 10 from the nearest convi. It is located top of a hill so expect a climb when you walk back with groceries.
Daniel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff service. Need to improve on breakfast - it was cold, should provide better scrambled eggs and ham - again, cold. The room was great in size and felt very comfortable.
Patricio, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The baths are fantastic. The room was beautiful. I wish the outdoor pool had been open. The maid did not clean my room even though I left a sign on the door to clean it. Aftert I reported it to the front desk, someone came in and folded the edge of the toilet paper but he or she did not clean the bathroom.
John, 2-night trip
Verified Expedia guest review

4/10 Fair

We had a 2 night stay at this hotel. First, this hotel is on a hill, which is not obvious when booking. Taking a cab or the bus is helpful. We arrived to find that the bathroom had a dead bug and grime. We went to the front desk to request a cleaning, and were told this was going to be done. We came back after dinner to find it was not done. Nor was there any cleaning done the day after. We also asked if we could change rooms, but were told first that the hotel is fully booked, and the next day that "someone in charge" will be there in the afternoon to see about a room change. We never heard back. We asked hotels.com if we could get a refund and book a different hotel for the second night, but hotels.com could not get a hold of the hotel by phone. We looked back and noticed that for the room we booked, only one picture of the bathroom was available, and it was of the tub. The premium rooms were renovated, and the new bathroom does feature prominently, which is a misrepresentation because it made us think all rooms were renovated. The rest of the room was quite dated as well including very old mini fridge and safe. The breakfast is quite good. However, they do charge JPY 6600 for the buffet dinner, and we did not have it as we thought there were many cheaper options in town.
Bathroom with bug and some grime.
Water stains on the shower floor
Toilet is enclosed; however the wallpaper is dated and there is very little room to move.
Appliances quite dated including mini fridge (right) and in room safe (centre down)
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
Jesse, 1-night family trip
Verified Expedia guest review

4/10 Fair

The hotel is located in the mountain top at the middle of the highway. The building was old and not very well managed. Most importantly, the outside onsen is closed so that I could not do a hot spring bath outside of the building, which was a bumber because I wouldn't have booked if I knew I cannot do a hot spring bath outside. It's dangerous to walk the highway afte the sunset (i.e. can get hit by a random car) so I had to take a taxi from Hakone Yumoto Station to the hotel. Staffs were friendly, but the property appears very old.
Seung Min, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Se, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Arisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outdoor onsen open during 1 day of our weekend. Indoor onsen open all days. Beautiful and walkable to downtown Hokane. They have table tennis as well.
michael, 2-night trip
Verified Expedia guest review

6/10 Good

I imagine that this hot springs resort in its early years was incredible. It has the typical Japanese ambiance but things are very worn and some floors seemed even abandoned. Yet, the staff was great and very helpful. I feel I paid twice or more for the value I received in exchange.
Edgar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ruschele, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blake, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Would love to stay again
Very nice Japanese hotel with indoor and outdoor onsen.
Aleksandr, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Room is nice and clean, except toilet too tiny and small!
MC, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hot spa retreat
This was my first experience stating on an Onsen traditional Japanese hotel . The room was well appointed with a built in balcony , The window slide open sontjatvi could take on the mountain air at night . The location of the hotel is a fair walk uphill from the station
Gerard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Smelled of smoke. No toothbrush in room. Futon not set up
1-night business trip
Verified Expedia guest review

8/10 Very good

The stay was fine other than.....
I was disappointed to find out that the swimming pool was out of order. On Hotels.com it say under “key facts” 24 hour check in but the facts to the matter is it’s 2pm.
Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a present surprise that the hotel has its own onsen which is convenient as we did not have to leave the hotel as originally planned to enjoy what we came for.
JDRS, 1-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

The food selection and quality were excellent. Our room and en-suite bathroom showed signs of age,wear, and tear. Fortunately the showers and onset baths were fantastic and that is where we showered rather than in our private shower/bath. The service was excellent. It was a bit of an up hill hike fro the train station and town center but bus service is excellent.
2-night trip
Verified Expedia guest review