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Family Country Hotel & Convention Center

3.0 star property
General Santos hotel with outdoor pool, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Country Hotel & Convention Center

Reception hall
Superior Room | Bathroom
Outdoor pool
Exterior detail
Garden

Reviews

6.8 out of 10

Good

Popular amenities

  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Dry cleaning/laundry service
The price is CA $30
CA $34 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Bidet
Hydromassage showerhead
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Refrigerator
TV
Bidet
Hydromassage showerhead
Private bathroom
Electric kettle
Cable channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Bidet
Hydromassage showerhead
Private bathroom
Cable channels
Desk
In-room massage
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
TV
Bidet
Hydromassage showerhead
Private bathroom
Cable channels
Desk
In-room massage
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Bidet
Hydromassage showerhead
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Twin Beds

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Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

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Pool
Free parking
Free WiFi
Restaurant
7.6 out of 10, Good, (4)
The price is CA $21
CA $26 total
includes taxes & fees
Nov 28 - Nov 29
D Sanctum Resort
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About the area

Map
Mateo Road, Lagao, General Santos, 9500

What's nearby

  • KCC Mall of Gensan - 7 min walk - 0.7 km
  • Robinsons Place Gensan - 12 min walk - 1.1 km
  • T'boli Settlement - 2 min drive - 2.0 km
  • Notre Dame of Dadiangas University - 2 min drive - 1.9 km
  • General Santos City Museum - 3 min drive - 2.4 km

Getting around

  • General Santos (GES) - 37 min drive

Restaurants

  • ‪Veranza Al Fresco - ‬8 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬7 min walk
  • ‪Mandarin Tea Garden - ‬7 min walk
  • ‪Hukad - ‬8 min walk

About this property

Family Country Hotel & Convention Center

Family Country Hotel & Convention Center is a great choice for a stay in General Santos. Guests can take a dip in the outdoor pool or grab a bite to eat at Cafe Leticia, which serves breakfast, lunch, and dinner. Other features include a children's pool and a garden.

Languages

English, Filipino

At a glance

Hotel size

  • 83 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Beach nearby
  • Access to nearby outdoor pool

Working away

  • Business center
  • 10 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Cafe Leticia - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 180 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Family Country Hotel General Santos City
Family Country Hotel
Family Country General Santos City
Family Country Hotel Convention Centre
Family Country Hotel General Santos
Family Country General Santos
Family Country Hotel Convention Center
Family & Convention Center
Family Country Hotel & Convention Center Hotel
Family Country Hotel & Convention Center General Santos
Family Country Hotel & Convention Center Hotel General Santos

Frequently asked questions

Does Family Country Hotel & Convention Center offer free cancellation for a full refund?
Yes, Family Country Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Family Country Hotel & Convention Center?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Family Country Hotel & Convention Center?
Sorry, pets aren't allowed.
Is parking offered on site at Family Country Hotel & Convention Center?
Yes, there's free self parking.
What are the check-in and check-out times at Family Country Hotel & Convention Center?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Family Country Hotel & Convention Center and nearby?
Family Country Hotel & Convention Center has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Family Country Hotel & Convention Center?
Yes, there's an onsite restaurant, Cafe Leticia.
What's the area around Family Country Hotel & Convention Center like?
Family Country Hotel & Convention Center is a short 7-minute walk from KCC Mall of Gensan and 12 minutes' walk from Robinsons Place Gensan.

Family Country Hotel & Convention Center Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very good

Employees were kind, friendly and professional.
Sean, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joann, the woman at the front desk, was outstanding. She was very professional and made the check-in super quick and easy. Everyone at the hotel was extremely friendly. The security guards, housekeeping, and the restaurant employees provided for a great experience. The hotel is within walking distance to the mall with many places to eat and shop. The room was really clean and comfortable.
Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The front desk and restaurant staff were amazing. It is really nice to go to breakfast in the morning and be greeted with such a welcomeness. The property is duper quiet and safe, the pool is really big and clean, and you can walk to the mall. I truly enjoyed staying here and will make this property my choice when returning to Gensan.
Richard, 2-night trip
Verified Expedia guest review

2/10 Poor

joanne, 5-night trip
Verified Hotels.com guest review

8/10 Very good

myron, 2-night trip
Verified Expedia guest review

8/10 Very good

Lorelyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joshua, 12-night trip
Verified Expedia guest review

6/10 Good

Timothy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

A very disappointing experience
This old hotel is in a very run down condition. Our shower, telephone and toilet did not operate at different times during our one night stay. Its age means it is high maintenance but staff are few. I have a feeling that Covid-19 was the nail in the coffin. We found a dead squashed cockroach in one of the blankets and the pond area, where you could chose a fish to be cooked in the restaurant was polluted and fishless. I feel sorry for the staff having to constantly field people's complaints. Unless the management get a grip and inject serious money into the establishment, I doubt whether this once fine hotel will still be open this time next year - very sad.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff, convenient location, very helpful with airport pick up and drop off, very clean, breakfast was great, and the price was just right. We enjoyed our stay and will visit again.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Value for. Money.
The service of the staff is excellent. If you could just like renovate the place it will be very nice and more comfortable.
omar, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Huge opportunity of improvement
Hotel has fotos locación and swiiming pool. Room was old, no windows bathroom Made noice al night, and restaurant was EXASPERATINGLY SLOW. Lobby staff AND shuutle drivers we're really nice. I hope they can Fox their touristic lack of knoledge.
Luis Diego, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Juliet, 3-night trip
Verified Hotels.com guest review

8/10 Very good

My views on the accommodation
Generally, I like the place. The accommodation was affordable, quiet with free wifi provided and walking distance from shopping centers (esp the mall). The staff were friendly and helpful. Just one slight shortfall; I was a bit scared of the mosquitoes in the room, a good number of them. I suggest schedule should be made for hotel staff to have the rooms sprayed with anti-mosquito chemicals once a week.However, in general, the place is decent and I would not hesitate to book this hotel the next time I come to Gensan.
Benthly, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Budget wise, suitable for group or family.
Allan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

city hotel
its close to the malls.the water in the bathrooms needs fixing, it only drips out, do the cleaners ever check these things?
Ian paul, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Don’t expect too much , the place is just like a hotel out from the city. Aircon too noisy, you need earplugs. You get your money’s worth . I didn’t even bother to check what they have for breakfast . I have my breakfast out from the hotel and check out early. Over all the hotel is what you paid for. , don’t expect too much.
1-night romance trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Close to Malls
Staff friendly and helpful, massive pool, walking distance to Malls. Free airport transfers Freshly cooked breakfast Although the hotel does need renovation
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Expedia guest review

4/10 Fair

No No again
The air-condition is good but the room itself is dirty. There is a lot of dust esp the cabinets, not worth it for the price we made.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Plus and big minuses..
The staff was great...the cafe food was good..the lobby is beautiful...now for the other parts, the room was very run down..bathroom is very poor condition....the toilet had no seat and there were worms in the toilet..you flush them and overnight they were back...also no hot water and no shaving mirror. I was there 2 nights and only got 1 towel..
Terry, 2-night trip with friends
Verified Hotels.com guest review