2/10 Poor
25 Apr 2022
BEWARE!!!!!! 3 hours before my check-in time, I contacted the host for check-in instructions (it's an apartment, not a hotel with reception). The person told me that the apartment wasn't available but said they will help me find accommodation and urged me to get refund from Expedia as the new place wanted cash. After confirming that I got the refund, she said 'ok so I don't owe you anything, you're on your own finding a room, I'm not going to do it'. Wasted a day of my vacation trying to find a new place and ended up overpaying as it was a last minute. Can't believe they are allowed to be on Expedia.
Agnieszka
Agnieszka, 2-night romance trip
Verified Expedia guest review