One of my favourite hotels, staff are helpful and friendly, room was comfortable and I slept well (Room 1604 last week) Nice gesture from hotel in that they left me cake for my birthday in my room , thank you. There’s a massive mall 5 mins away called Kasablanca for when you’re bored , the basement has many food dining shops. The 2 restaurants in the hotel serve high quality food at western prices. Breakfast was very good in their basement restaurant. There are taxis parked in the hotel, just ask the doorman and they will summon a cab for you. To reach central city will take about 40 minutes and will cost about 50,000 Rupiah metered (£2.50). Also install the GRAB app for taxis, it’s like Uber and you can use in Jakarta and Bali. I would visit again. My only feedback to the breakfast managers is to keep some gluten free bread - most other top hotels do , they freeze the bread and defrost and warm for the guest as needed. Other hotels bake it themselves, slice and freeze. Anyway, this is a lovely hotel