The hotel was overbooked and didnât even notify me until I get there also was nobody to help me no one was there to assist me front desk was closed âŠ..thanks to the agent online make a great assistant!
Tte check in tine was 3,but was told cannot check in till 5.
Room had no toiletries and it was still dirty.
Property overall was dirty.
No lightning outside, really unsafe.
I usually stay at Spark by Hilton right next door to this hotel ( which I highly recommend) however this trip was last minute due to a family death. Check in was efficient, the staff was telling me their pet policy for a future visit and how cats ate absolutely not allowed ( would not bring anyway). Ironically that night when i was walking back into the hotel, there was a cat in the hotel window on the 2nd floor. So clearly, anything goes.
However the room is simple....but the chair was so disgusting and worn that I am convinced that is how Covid started. This hotel really needs updated.
I stayed for two nights. I knew right away I made a bad choice when I saw they had monthly rates. You can tell people lived there. It smelled like a bad apartment building. Also, on the second day, my key cards stopped working. The lady tried every excuse to blame me for it instead of just saying she mistakenly programmed them for one night instead of two. Probably won't ever come back
The room was filthy, the mattress and the mattress protector was stained. I asked for another mattress protector 3 times and was told that they didnât have any. The front desk lady was very rude and not concerned about anything. The floors were dirty. I had to go and buy my own cleaning supplies to clean the room. I will never stay here again.
Horrible will never stay again or recommend 2 any1
Room was old the bathroom door had burn marks the room smell like cigarettes, cheap mattress on bed, horrible pillows need a paint job. Neighbors were loud receptionist was not at his desk when I needed to be checked in had to call 20 times just to get someone to check me in.