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Best Western Heartland Inn

2.5 star property
Mattoon hotel in suburbs

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Photo gallery for Best Western Heartland Inn

Lobby
Property amenity
Exterior
Terrace/patio
Standard Room, 2 Queen Beds, Non Smoking
In the heart of the business district, Best Western Heartland Inn offers a convenient retreat with free full breakfast, a playground for kids to enjoy, and dry cleaning/laundry services. Stay connected with in-room WiFi or get moving at the gym; then unwind by taking a refreshing dip in the swimming pool.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • Pet-friendly

Main amenities (11)

  • Daily housekeeping
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CA $131
CA $147 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed
Lobby

Comfort Suites Mattoon

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 730 reviews
The price is CA $138
CA $154 total
includes taxes & fees
May 4 - May 5
Comfort Suites Mattoon
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About the area

Map
1416 Broadway Avenue East, Mattoon, IL, 61938

What's nearby

  • Mattoon Peterson Park - 4 min drive - 3.1 km
  • Mattoon City Hall - 6 min drive - 5.0 km
  • Sarah Bush Lincoln Hospital - 7 min drive - 6.0 km
  • Meadowview Golf Course - 14 min drive - 15.3 km
  • Eastern Illinois University - 17 min drive - 15.5 km

Getting around

  • Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive
  • St. Louis Lambert Intl. Airport (STL) - 129 min drive
  • Mattoon Station - 5 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬13 min walk
  • ‪Honey Bee Cafe - ‬4 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min drive

About this property

Best Western Heartland Inn

Enjoy your visit to Mattoon with a stay at Best Western Heartland Inn. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The property will be renovating from March 11 2025 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 40 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Hotel Mattoon
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon

Frequently asked questions

Are pets allowed at Best Western Heartland Inn?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 40 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.

Is parking offered on site at Best Western Heartland Inn?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Heartland Inn?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Best Western Heartland Inn and nearby?

Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Best Western Heartland Inn also has a fitness center.

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Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Shower
Bathroom
Building
Elevator
Water
Refrigerator

What guests liked

  • Breakfast was a highlight with great selection and quality. (11 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Just okay

Fast easy check in. Pool and hot tub drained. Construction in lobby. Room very small for all the furniture. Not enough space for 4 people. Walls in bad shape.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was being worked on but it was a nice room. Would stay again.
Dawn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I
Abigail, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tyia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.
Angela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alissa, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

William, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.
Michael, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me
Ted, 1-night trip
Verified Expedia guest review

6/10 Good

Molly, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Pool not available - so if traveling with kids probably not the place to stay
Victoria, 1-night family trip
Verified Expedia guest review

4/10 Fair

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.
Suzzanne, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!
Beverly, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice
Jesus, 1-night business trip
Verified Expedia guest review

4/10 Fair

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.
Kelly, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Marcy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Amonni, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff was friendly and professional.
Paula, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

LaFaye, 2-night trip
Verified Expedia guest review

8/10 Very good

James, 1-night trip
Verified Expedia guest review