In the heart of the business district, Best Western Heartland Inn offers a convenient retreat with free full breakfast, a playground for kids to enjoy, and dry cleaning/laundry services. Stay connected with in-room WiFi or get moving at the gym; then unwind by taking a refreshing dip in the swimming pool.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Electric vehicle charging point
Connecting rooms available
Gym
Laundry facilities
Pet-friendly
Main amenities (11)
Daily housekeeping
Fitness center
24-hour front desk
Coffee/tea in a common area
Computer station
Front-desk safe
Vending machine
Laundry service
Free newspapers in the lobby
Luggage storage
TV in a common area
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is CA $135
CA $135
CA $151 total
includes taxes & fees
Apr 17 - Apr 18
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Sleeps 2
1 Queen Bed
Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)
Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)
Sarah Bush Lincoln Hospital - 7 min drive - 6.0 km
Eastern Illinois University - 17 min drive - 15.5 km
Lincoln Log Cabin - 25 min drive - 21.6 km
Getting around
Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive
St. Louis Lambert Intl. Airport (STL) - 129 min drive
Mattoon Station - 5 min drive
Restaurants
McDonald's - 16 min walk
Taco Bell - 11 min walk
Buffalo Wild Wings - 13 min walk
Honey Bee Cafe - 4 min drive
Freddy's Frozen Custard & Steakburgers - 4 min drive
About this property
Best Western Heartland Inn
Enjoy your visit to Mattoon with a stay at Best Western Heartland Inn. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
61 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered onsite self parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Water skiing nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Television in common areas
Fitness center
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 40
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The property will be renovating from March 11 2025 to June 1 2025 (completion date subject to change). The following areas are affected:
Hallway
Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 40 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Hotel Mattoon
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon
Frequently asked questions
Are pets allowed at Best Western Heartland Inn?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 40 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Heartland Inn?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Heartland Inn?
Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Best Western Heartland Inn and nearby?
Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Best Western Heartland Inn also has a fitness center.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Mar 23, 2025
Just okay
Fast easy check in. Pool and hot tub drained. Construction in lobby. Room very small for all the furniture. Not enough space for 4 people. Walls in bad shape.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 9, 2025
It was being worked on but it was a nice room. Would stay again.
Dawn
Dawn, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2025
Shaun
Shaun, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Tyia
Tyia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 20, 2024
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Dec 6, 2024
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.
Angela
Angela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2024
Alissa
Alissa, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Oct 18, 2024
William
William, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.
Michael
Michael, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 10, 2024
Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me
Ted
Ted, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 5, 2024
Molly
Molly, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2024
Pool not available - so if traveling with kids probably not the place to stay
Victoria
Victoria, 1-night family trip
Verified Expedia guest review
4/10 Fair
Sep 16, 2024
I would rather share what was wrong.
1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see.
2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window.
i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received
no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.
Suzzanne
Suzzanne, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Perry
Perry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
Aug 24, 2024
Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll.
Towels were thin and rough. Like sandpaper!
Beverly
Beverly, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Aug 9, 2024
Nice
Jesus
Jesus, 1-night business trip
Verified Expedia guest review
4/10 Fair
Aug 6, 2024
Facility was clean the breakfast bar nice.
The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.