The hotel was closed unexpectedly due to fire about 2 weeks prior to my reservation and there was no notification to guests who booked. I showed up in the evening and had to scramble to find another place with accommodation for my family and pets!
Very very clean and employees were really friendly. Our room was on first floor overlooking parking lot and some guests decided at 4am it would be a good time to chat and smoke right in front of our windows. Ugh - next time I will request an inner or second floor room.
Our first room was next to a dog that continually barked. We quickly asked for another room. That room was disgusting. Stains on sheets, food crumbs still on bed, pulled up mattress pad to look for bedbugs. Thankfully no bed bugs, but very dirty! The chair had stains all over it, so we could not use it. The ceiling tiles in front of bathroom were all stained and looked as though they were about ready to burst open with water. Floor and tub were still dirty! We will never stay here again....and probably not even another Clarion Hotel anywhere. We were very disappointed. Had we not been driving for 14 hours and already had paid for the room, we would have left immediately.
The place is convenient and allows pets. I love that it does not have carpet in the room. I stayed at this hotel last week and advised them the tub doesnât drain We were in the same room in this trip and they Did Not address the drain problem.
I liked that it was dog friendly. The room was outdated and run down...maybe this was only in the dog friendly area. Had to call for all supplies when we got there. It may have been an oversight on housekeeping.