I found a cockroach in my room, it was so disgusting! There is basically no service for clients; anything the client needs was to be purchased at expensive prices in the lite bite store (near the lobby). Not even a water fountain to refill a water bottle. Worst hotel ever for the price I paid!
The most deceiving thing is the partnership between the hotel and the Wyndham vacation business. Upon check in, the clerk handed me over to a representative of the Wyndham, whom I believe was another hotel employee. Therefore, I did what they told me and asked them questions about places to visit with my daughter, which was the biggest mistake from me. I ended up spending all the following day at their resort and buying a vacation discovery program out of stupidity!
Please run, if the hotel staff tells you to complete your check in process (welcome package they call it) with Wyndham vacation ownership people because they will suck you. The biggest scam of all!
This was supposed to be a 3-day fun vacation to cheer up my daughter who’s been sick and almost lost her life, it ended up being my worst vacation nightmare!