This is nothing close to luxury... The pool is not as advertised - it's a big outdoor wading pool and the hot tub is some moldy old thing like my parents had - 40 years ago. As others mentioned they repair or replace nothing. It's true they can't even fix the toilet seat - but it wrong shape., brrrr brrrr.. it does get cold in early spring - they oops forgot to turn breaker onm, yea right. The breakfast was not as advertised - old cheese, stale bread, overwripe fruit - I don't care if they served it-when they called my phone they asked if I would be having the cheese tasting at night and be back for lunch.. I had read the menu - sounded like same type of horrible food and wayyyyy overpriced _ they didn't get me on this. I froze.. left hungry and disappointed but I went elsewhere to eat. I would not in any manner have the audacity to call this luxury. I think they only cater to the loads of overwhelming British tourists in summer and fill them full of overpriced drinks & food. Everything bad that has been written is true.
Toilet seat., heat., drinks. Pool. Oh I saw reviews about door locks & can't get in (I experienced it myself a couple times) but when it was checkout & time to leave I made sure I had door jammed open in case it tried to trap another in and miss their flight or train