Copthorne Hotel Rotorua

4.0 star property
Suburban hotel in Rotorua with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Copthorne Hotel Rotorua

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Outdoor pool
Bar (on property)
In Glenholme, Copthorne Hotel Rotorua offers a tranquil retreat with a spa tub and garden. Visit Jimmy Cooks Kiwi Kitchen for local cuisine, then relax by the seasonal outdoor pool or connect to in-room WiFi. Helpful staff have left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • Hot tub
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is CA $108
CA $124 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior 2 Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 3
  • 2 Queen Beds
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About the area

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Rotorua Central Mall - 2 min drive - 1.9 km
  • Polynesian Spa - 3 min drive - 2.5 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.9 km
  • Eat Street - 4 min drive - 2.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬16 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Copthorne Hotel Rotorua puts you within a 10-minute drive of Skyline Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. A bar/lounge, a hot tub, and a terrace are other highlights. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Bicycle parking
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.

Also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua offer free cancellation for a full refund?

Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copthorne Hotel Rotorua?

Yes, there's an outdoor pool.

Are pets allowed at Copthorne Hotel Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at Copthorne Hotel Rotorua?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Copthorne Hotel Rotorua and nearby?

Have fun with activities like hiking, horseback riding, and mountain biking, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Copthorne Hotel Rotorua?

Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.

What's the area around Copthorne Hotel Rotorua like?

Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Whakarewarewa Thermal Reserve.

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Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

Tim, 1-night business trip
Verified Hotels.com guest review

6/10 Good

OK for price - take breakfast in town
Old and getting rough around the edges - quite a distance from town. Breakfast was not a good value - clearly intended for the budget travel groups that fill this place.
Paul, 2-night trip
Verified Hotels.com guest review

6/10 Good

phoebe, 2-night trip
Verified Expedia guest review

4/10 Fair

Washroom too small and not well maintained
Libu, 2-night family trip
Verified Expedia guest review

6/10 Good

Debz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.
Tisharn, 3-night family trip
Verified Expedia guest review

8/10 Very good

George, 1-night trip
Verified Expedia guest review

6/10 Good

Yatish Kanyalal, 2-night trip
Verified Expedia guest review

8/10 Very good

The Front Desk service is good
Hao, 2-night family trip
Verified Expedia guest review

6/10 Good

property out dated and required updated bedding
2-night family trip
Verified Hotels.com guest review

6/10 Good

Good
Ranjith, 1-night trip
Verified Wotif guest review

6/10 Good

Location is good, and staff are friendly. The facility is kind of old. Lack of A/C, microwave, and washer / dryer.
Jin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.
Hinekura, 1-night family trip
Verified Expedia guest review

8/10 Very good

Weekend in Rotorua
Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really liked the staff they were cheerful and really helpful the room was perfect for us and we really struggle with beds waking up with stiff backs but that wasn’t the case at Copthorne Rotorua. Thank you staff and Copthorne.
John, 1-night trip
Verified Expedia guest review

4/10 Fair

Makiroa, 2-night family trip
Verified Lastminute guest review

6/10 Good

Caterina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff
Estela, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Good
roshmin, 2-night trip
Verified Expedia guest review

6/10 Good

Bhawesh, 2-night trip
Verified Expedia guest review

8/10 Very good

I was required two room next to each other but we end up getting another room on the 1st floor and another room on the 4th floor. I was booking two room together but then seem like the reception have no idea give me only 1 room then I have to ask her again for another room and haven’t tell us much about welcome to hotel when we check in. Also we need to be careful the lift door. It suddenly close and take my daughter up by herself and almost close on my arm when I try to get in. We press the botton to keep it open but it wasn’t working. But overall the room are great and the cleaning staffs are friendly.
Fern, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good experience overall, very friendly front staff. Sizable room, although bathroom could need an upgrade.
Winnie, 1-night family trip
Verified Expedia guest review

8/10 Very good

It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!
Allira, 1-night family trip
Verified Expedia guest review

4/10 Fair

Spa was dirty - green and smelly. Unsure how often they change the water. No parking for in house guests when a function is on Not maintained, needs a revamp and a good clean up. Arrived at 2.30pm and staff had to check if it had been cleaned for check in. Manager tried and was lovely. Elevators always seemed held up by cleaners bringing their trolleys up and down. Such a shame it’s not as professional as other hotels, Would not stay again.
Susan, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Krystal, 1-night trip
Verified Expedia guest review