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Sonesta Maho Beach All Inclusive Resort Casino & Spa

4.0 star property
Unwind by the pool or lounge by Maho Beach with access to water sports like snorkeling. Then treat yourself to fine dining options from American cuisine.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Maho Beach All Inclusive Resort Casino & Spa

Outdoor pool, pool umbrellas, sun loungers
Frette Italian sheets, premium bedding, free minibar, in-room safe
Exterior
Exterior
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Casino
  • Free breakfast
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The price is CA $592
CA $717 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed (Adults-Only Bay View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Adults-Only Bay View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Adults-Only Club One Bedroom Ocean Vi)

View from room

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Adults-Only Club One Bedroom Ocean Vi)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Oasis Pool View Double)

View from room

Deluxe Room, 2 Double Beds (Oasis Pool View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

View from room

Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Garden View Double)

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Room, 2 Double Beds (Garden View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Superior Room Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 2 Double Beds (Superior Room Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Signature Island View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Signature Island View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Ocean View Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Signature Ocean View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Signature Island View Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Signature Island View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Partial View (Superior Room King)

Shower, rainfall showerhead, designer toiletries, hair dryer

Standard Room, 1 King Bed, Partial View (Superior Room King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Adults-Only Club Bay View Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Adults-Only Club Bay View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Adults-Only Ocean View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Adults-Only Ocean View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Adults-Only Club Loft Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Adults-Only Club Loft Suite)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

3 outdoor pools, free cabanas, pool umbrellas

Sonesta Ocean Point All Inclusive, Adults Only Resort

Pool
Free breakfast
Spa
Parking available
8.4 out of 10, Very good, (1002)
The price is CA $837
CA $1,013 total
includes taxes & fees
Feb 9 - Feb 10
Sonesta Ocean Point All Inclusive, Adults Only Resort
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About the area

Map
1 Rhine Road, Maho Bay, Lowlands

What's nearby

  • Maho Beach - 2 min walk
  • Mullet Bay Beach - 9 min walk
  • Simpson Bay Beach - 15 min walk
  • American University of the Caribbean - 2 min drive
  • Cupecoy Beach - 7 min drive

Getting around

  • Princess Juliana Intl. Airport (SXM) - 6 min drive
  • Grand Case (SFG-L'Esperance) - 28 min drive
  • The Valley (AXA-Clayton J. Lloyd Intl.) - 12.2 miles/19.7 km
  • Gustavia (SBH-Gustaf III) - 20.5 miles/32.9 km
  • Saba (SAB-Juancho E. Yrausquin) - 28.2 miles/45.5 km

Restaurants

  • ‪Sunset Bar & Grill - ‬5 min walk
  • ‪The Palms Restaurant - ‬2 min walk
  • ‪Tortuga Beach Cafe - ‬2 min walk
  • ‪Ocean Terrace Restaurant - ‬3 min walk
  • ‪Driftwood Bar - ‬3 min walk

About this property

Sonesta Maho Beach All Inclusive Resort Casino & Spa

At Sonesta Maho Beach All Inclusive Resort Casino & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be just steps from Maho Beach. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a casino, a free kid's club, and a poolside bar. The helpful staff and beach location get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

Dutch, English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 420 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Snorkeling
  • Evening entertainment
  • Karaoke
  • Shopping
  • Bingo
  • Sportsbook
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 6 meeting rooms
  • Conference center (7858 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Free water park
  • Casino
  • Full-service spa
  • 21 casino gaming tables
  • 300 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Waterslide
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

The Village Tavern - This pub specializes in American cuisine and serves dinner only.
La Fontana - This fine-dining restaurant overlooks the ocean and specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open select days.
Palms Grill & La Cantina - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Ocean Terrace Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Pizzeria Napoli - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self parking costs USD 10 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Sonesta Maho Beach
Maho Beach Resort & Casino
Maho Beach Sonesta
Sonesta All Inclusive
Sonesta All Inclusive Resort
Sonesta Maho Beach All Inclusive
Sonesta Maho Beach All Inclusive Resort Casino Lowlands
Sonesta Maho Beach All Inclusive Resort & Casino
Sonesta Maho Beach Resort & Casino
Sonesta Maho Beach Resort & Casino All Inclusive
Sonesta Maho Beach All Inclusive Resort & Casino Lowlands
Sonesta Maho Beach All Inclusive Lowlands
Sonesta Maho Beach All Inclusive Casino Lowlands
Sonesta Maho Beach All Inclusive Resort Casino & Spa Lowlands

Frequently asked questions

Does Sonesta Maho Beach All Inclusive Resort Casino & Spa offer free cancellation for a full refund?
Yes, Sonesta Maho Beach All Inclusive Resort Casino & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Maho Beach All Inclusive Resort Casino & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sonesta Maho Beach All Inclusive Resort Casino & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sonesta Maho Beach All Inclusive Resort Casino & Spa?
Yes. Self parking costs USD 10 per day.
What are the check-in and check-out times at Sonesta Maho Beach All Inclusive Resort Casino & Spa?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Sonesta Maho Beach All Inclusive Resort Casino & Spa?
Yes, the 21000 square-foot casino features 300 slot machines and 21 gaming tables. Bingo and sportsbook are offered.
What is there to do at Sonesta Maho Beach All Inclusive Resort Casino & Spa and nearby?
Have fun with onsite activities like snorkeling and volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sonesta Maho Beach All Inclusive Resort Casino & Spa also has 5 bars, a casino, and a waterslide, as well as a fitness center and a garden.
Are there restaurants at or near Sonesta Maho Beach All Inclusive Resort Casino & Spa?
Yes, there are 5 onsite restaurants, featuring alfresco dining, American cuisine, and ocean views.
Does Sonesta Maho Beach All Inclusive Resort Casino & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Sonesta Maho Beach All Inclusive Resort Casino & Spa like?
Sonesta Maho Beach All Inclusive Resort Casino & Spa is a short 6-minute drive from Princess Juliana Intl. Airport (SXM) and 2 minutes' walk from Maho Beach. Travelers say this property is in a good location.

Sonesta Maho Beach All Inclusive Resort Casino & Spa Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

5-night trip
Verified Hotels.com guest review

2/10 Poor

Awful
Restaurants particularly appalling. Service incredibly slow, food orders lost, incorrect order eventually served, lights continually went off, apparently due to "an animal". Would very strongly recommend avoiding at all costs
John, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

8/10 Very good

April, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Customer service and the staffs attitudes were horrible.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Alexandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

chantelle, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This is a 2 star property
Mark, 1-night business trip
Verified Expedia guest review

6/10 Good

This property was probably the worst all inclusive hotel that I have stayed at. The customer service was awful. The AC was not working in the room once we arrived. The staff took their time to repair it and would not move us to another room. If you are hanging at the pool and want something off the grill, be prepared to wait at least an hour. The guy that grills was so rude and slow! Even once the meat was ready, he wouldn’t serve it! The beds are horrible and the sheets feel like sand paper. Not many places to eat, but the food itself was actually decent. Ohh and to get on the beach, you will have a walk plus go down stairs. Don’t think you will just access it close to the hotel. Also, I don’t remember any beverage service on the beach. I mean you barely had it at the hotel. This hotel needs to learn what all inclusive means and train their staff on customer service!! I will not stay there again!
Angelia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

In a great location! Check in could take longer than you like but customer service was great.
ALICIA Tate, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The scenery is very nice. Chandra at the pool was courteous and a server at the restaurant was very pleasant as well. I believe his name was Dijion. Overall, it was a relaxing experience.
Jankee, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great resort and hospitable staff, highly recommend. Love the ability to see flights land from the beach or while dining.
William, 4-night family trip
Verified Expedia guest review

8/10 Very good

MONIQUE, 3-night trip
Verified Hotels.com guest review

4/10 Fair

the hotel has bed bugs and hotel management will not speak to you. as convenient as it is it's definitely not worth the risk or the trip to the clinic because the hotel can't help you see a medic.
Leslie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

kurt, 2-night trip
Verified Expedia guest review

8/10 Very good

HEMWANTIE, 3-night trip
Verified Orbitz guest review

4/10 Fair

Sonesta is 5 minutes from the airport and that was good. After checking in, and asking about the view from my room, I was told I would be looking down onto the casino, but no, my room door opened onto a green floor covered roof of the fourth floor, specifically, Room 461 (don’t accept it), with the back of a large sign and air conditioning equipment. The room air conditioning wasn’t working, the room safe wasn’t working, there was a nasty stain on the sofa. They would not allow me to switch rooms without an additional cost. People were getting stuck in the elevator, and the electricity popped off a few times, and the elevator water was cold a few days. Everyone in my group of ten had air conditioning issues. Yes, one day we received written notice that there was an issue, and things would shut down for about an hour and a half while adjustments were made. I tore my shirt on a metal piece left hanging from a broken handle on a bathroom stall door on the first floor and reported it to a woman working there, with no response. The staff did seem overwhelmed, and tried their best to restore good service. The food was okay, and the entertainment staff kept us busy music, and Karaoke during the day and evening and that was it! The show at the casino with an exceptional juggler was delayed because a microphone wasn’t working. Beach access is limited for the Sonesta, only a small walking strip.
Bonnie Lynn, 4-night trip with friends
Verified Expedia guest review

6/10 Good

The majority of the staff was friendly and helpful. The food choices were good. The location was excellent right off the beach and super close to the airport. The hotel rooms need upgrades and it smelled like mildew. Bedding needs to be replaced.
Ivy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Its was a very nice place I was just a little older
Richard James, 7-night family trip
Verified Expedia guest review

8/10 Very good

Ryan, 5-night trip
Verified Expedia guest review

8/10 Very good

Great stay ! I highly recommend.
Latanya, 4-night trip
Verified Expedia guest review

6/10 Good

The location and views of this property is honestly the only thing it has going for them. And the fact that it's literally the only all inclusive option kind of forces you to stay there. But now that I've ventured out and traveled here more i know better. Nothing works properly, water, electricity etc. The service sucks and the food is mediocre. The pool was out of service 5 of the 7 days we were there and the only other pool available was so small and crowded we never made it in. We spent most of our days off of the resort to have a good time because the resort offers no good entertainment or options. The beach is fillled with constant harassment of massage offerings and buying old beach bags, etc. No relaxation. The only other good thing about this resort is the spa. St Martin is a beautiful and amazing place , do yourself a favor and do more research on where you want to stay.
Latrice, 7-night trip with friends
Verified Expedia guest review