The hotel was a great location for the Lenovo center event and the mall. Check in and out was easy. The water took 10-15 minutes to get hot and the sheets smelled terrible.
The service was great. There was a ton of construction. Parking was awful. Room did smelled like it was covering up pet odors. Lots of noise from road below. Overall the place was old and not hitting the Hilton standards. Would not stay again or recommend the hotel.
Staff was amazing throughout our stay. Easy to talk to and very courteous to all guests. Our room was spacious and clean upon arrival.
Only downfall was the parking. Construction on the property and surrounding area, so parking was tight at night.
Check-in was a breeze. The front desk attendant was wonderful and cheery. The room was clean and comfortable. Everything was great! My only complaints were breakfast. The service was extremely slow! I waited 10 minutes to be waited on, and then another 20 minutes for scrambled eggs and grits, and there were only 2 other tables in the restaurant. On a busy morning when I was trying to get out the door, the restaurant needs some work.