The staff was very nice and helpful. The elevator was stuffy and had standing liquid in the floor for 2 days with a caution sign. There was also a sticky substance on the other side of the floor. The second day it smelled like urine. The room had a musty smell. The curtains were stained and partially unatt
Thus wasn't a good stay. The shower curtain was dirty. The elevator going to the room had trash the floor that was there all day. The frigerator in my room was broken and they didnât replace it until the next day. I will not stay here again.
My stay would have been straight but the smell of urine was bad in the room and after given staff time to clean they didnât do anything but change the towel on the tub also thereâre old towel left on the tub and no one took that out after the clean.The rug needs cleaned and the shower curtain reeks of urine and last but not least the ironing board stained the white dress I had to wear because the ironing board cover was very nasty.
The hotel was unable to find our Hotels.com reservation in their system, so we couldn't check in and were stuck in the lobby. The front desk staff said there was a problem connecting to the Hotels.com system that day/night (we were the 3rd "check-in" that they couldn't find when someone was trying to check in). We had to call Hotels.com 3 times. During the 1st call, Hotels.com contacted the hotel and verified the reservation and room availability. After the call, we went to check in and they couldn't check us in because they couldn't find the reservation. We called back to get a confirmation number that was different from the one included in our reservation info. We tried checking in again with the number he requested. He said our reservation was cancelled. We called Hotels.com again, and they said it was not cancelled and called the hotel again while we waited. After going back and forth a few times, the hotel was able to find the reservation and check us in to our room. It was not pleasant. I've used hotels.com for years and years, and this has never happened before.
The staff was friendly & the pool was spotless. The rooms were outdated but clean & could use a facelift. The breakfast was one of the worst I've experienced in a long time. The grey sausage & the cut-up egg patties were insane & not in a good way. The waffle even had a weird taste. Overall, my stay was okay.Â
For some reason, this hotel attracts clientele that smoke and set off fire alarms. There's a nasty sign on the breakfast room door about not taking food back to your room (some people don't want to eat food in a crowded room with strangers if they don't have to). The fire alarm went off multiple times late at night. The security bolt was broken in the room door.
My stay at the Hotel was pleasant, with comfortable accommodations and a welcoming atmosphere. However, my experience was marred by disruptive noise from other guests. Despite calling the front desk three times to address the issue, no action seemed to be taken to remedy the situation. The lack of response was disappointing, overshadowing the otherwise enjoyable aspects of my visit.
It was a place to sleep. The tiles in the shower were moving when you touched them getting in. And the sink was not draining properly filling up the sink. The credit card machine was not working which was annoying to pay cash. Just did not seem worth the money I paid for the room. And no Breakfast was made