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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Suburban hotel in Surprise with outdoor pool and conference center

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Lobby
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent
Escape to Windmill Suites Surprise, Ascend Hotel Collection and unwind in the serene garden or spa tub. Enjoy a full breakfast, stay active with the gym or lounge by the outdoor pool with sun loungers. Helpful staff and express check-in make your stay seamless.

Popular amenities

  • Pool
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
The current price is CA $137
CA $157 total
includes taxes & fees
May 29 - May 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Exterior

Comfort Inn & Suites Surprise Near Sun City West

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,002 reviews
The price is CA $123
CA $141 total
includes taxes & fees
Jun 1 - Jun 2
Comfort Inn & Suites Surprise Near Sun City West
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About the area

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 6 min drive - 5.6 km
  • Peoria Sports Complex - 10 min drive - 10.2 km
  • Luke Air Force Base - 14 min drive - 14.2 km
  • State Farm Stadium - 16 min drive - 17.7 km
  • Desert Diamond Arena - 16 min drive - 17.6 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪IHOP - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

At Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, you'll be within a 15-minute drive of Peoria Sports Complex. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A hot tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (2906 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer free cancellation for a full refund?

Yes, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, there's an outdoor pool.

Are pets allowed at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What is there to do at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection and nearby?

Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Windmill Suites Surprise - Phoenix, Ascend Hotel Collection also has a fitness center and a picnic area, as well as a garden.

What's the area around Windmill Suites Surprise - Phoenix, Ascend Hotel Collection like?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is in Surprise Original Townsite, a short 1-minute walk from Centennial Friendship Park. Travelers say this hotel is in a good location.

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Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Value
Family friendly
Location
Coffee
Bathroom
Amenities

What guests liked

  • Breakfast was consistently described as excellent, fresh, plentiful, and with a good selection of hot and cold options. (99 reviews)
  • The property offers convenient access to various dining options, including restaurants and fast food, within walking distance. (8 reviews)
  • Pet rooms were clean, convenient, and comfortable for pets and their owners. (5 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

kathryn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
richard, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Nick, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not the place it usdd to be many years ago. Needs updates. Pool was nasty.
Could not see bottom of pool.
Marilyn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Was once a gem, but hard pass now.

You can tell this place was pretty nice when it first opened decades ago but it needs redone. The vents in the rooms have gaps in them not secured to wall as they should be and tons of flying bugs come in your room. It’s Arizona there is no avoiding having the air conditioning running so you’re stuck with the bugs. The bathrooms are really dark and the pool had a film of dirt, dust and hair on it. The hot tub was cold and there wasn’t any signage we could see on how to heat it up. The little pond bring lots of various birds to watch, but you can see the bird feces all over the outdoor furniture. The outdoor space would have been great to utilize to sit around or play games in, but I didn’t feel like scrubbing bird feces off of the chairs to sit down. It defeats the entire purpose of going to a hotel so you’re not having to clean up at home. There is at least half a dozen homeless men loitering around the parking lot by your vehicle and you never know if your safety is in jeopardy or not. One man was very evidently on a high of something and very confused wondering about. There is one man running around the property cleaning and being helpful but I imagine there’s only so much one superstar employee can do with an outdated property.
Jaclyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Trip to Surprise Az

Our stay was amazing. Very pet friedly, comfortable with great customer service.
Bonita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was really good no complaints in the slightest.
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

No in room safes. Hot tub not working. Very nice room. Good breakfast buffet.
Randy, 4-night trip
Verified Hotels.com guest review

8/10 Very good

carolyn, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The exterior ex hallways, elevators, stairwells very dated and worn, however the room itself was nice. The AC only allows you to go to 70! This is AZ come on! Free breakfast two thumbs down!
Donna, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rebecca, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kaitlyn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amelia, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Waiting in the lobby!

Our stay was tarnished… the dates were incorrect! I spent two day making calls to hoters.com, and they assured me that they would take care of it…but I ended up paying for the room there, because they never contacted the hotel as promised. I now have a pending dispute. I hope they will take care of this.
btzbwood, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 1-night trip
Verified Hotels.com guest review

6/10 Good

Angela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

One day stay

We were in town for a Pickleball tournament. The hotel seemed older and a little worn but we thought it was a good value in a nice area.
James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

HORRIBLE SERVICE

Absolutely horrible! Paid for king room, they overbooked and gave me a double. They claimed they had no other rooms and couldn’t do anything for me. I asked to speak to the manager the next morning. I was told that someone would call me and of course they didn’t. My husband and I slept HORRIBLY crammed into a double bed and no one offered a credit or even an apology!
Yvette, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was on par with a regular motel. Expected a bit more for a suite hotel. Needs upgrades in room regarding doors and paint. Main hotel needs carpet upgrade and paint as well as fixtures fixed and replaced. Not a bad hotel just in its current state its more at the motel level, but with a remodel would be a nice place to stay. Staff was friendly and service was good.
Greg, 3-night family trip
Verified Hotels.com guest review