Near Lake Michigan, Charlevoix Inn & Suites SureStay Collection by Best Western offers a tranquil retreat with continental breakfast, an indoor pool, and 9 holes of golf. Relax in the spa tub or unwind with free WiFi while enjoying the peaceful garden and outdoor furniture; previous guests rave about the helpful staff.
Popular amenities
Pool
Laundry facilities
Connecting rooms available
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Near the beach
Indoor pool
Hot tub
24-hour business center
24-hour front desk
Air conditioning
Garden
Computer station
Lobby fireplace
Front-desk safe
Vending machine
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
The current price is CA $103
CA $103
CA $114 total
includes taxes & fees
Apr 20 - Apr 21
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)
Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)
Highlights
Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Hair dryer
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)
Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Beaver Island Boat Company Ferry Terminal - 2 min drive - 2.1 km
Mushroom House - 3 min drive - 2.6 km
Castle Farms - 7 min drive - 7.5 km
Getting around
Pellston, MI (PLN-Pellston Regional) - 43 min drive
Cherry Capital Airport (TVC) - 59 min drive
Restaurants
McDonald's - 5 min drive
Dairy Grille - 3 min drive
B.C. Pizza Charlevoix - 6 min drive
Bridge Street Tap Room - 3 min drive
The Villager Pub - 3 min drive
About this property
Charlevoix Inn & Suites SureStay Collection by Best Western
Charlevoix Inn & Suites SureStay Collection by Best Western puts you just a 5-minute drive from Lake Michigan. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Barbecue grills
What to do
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Ski lessons nearby
Scuba diving nearby
Skydiving nearby
Snowboarding nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Adjacent to a golf course
An indoor pool
Hot tub
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Room amenities
Be entertained
IPod docking station
39-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Alarm clock
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western
Frequently asked questions
Is there a pool at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Charlevoix Inn & Suites SureStay Collection by Best Western?
Sorry, pets aren't allowed.
Is parking offered on site at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Charlevoix Inn & Suites SureStay Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Charlevoix Inn & Suites SureStay Collection by Best Western and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Charlevoix Inn & Suites SureStay Collection by Best Western also has a garden.
What's the area around Charlevoix Inn & Suites SureStay Collection by Best Western like?
Charlevoix Inn & Suites SureStay Collection by Best Western is a short 20-minute walk from Lake Michigan and 5 minutes' walk from Lake Charlevoix. Travelers say this hotel is in a good location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
Apr 13, 2025
Was double charged for the room they took care of the double charge but the hold stayedthrough the entire stay
steve
steve, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 19, 2025
Solo trip for a break...Spring
The front desk was informative on issue with hot water and made sure to get room with no issue. Bed was comfortable and made it easy to relax with some tv I don't get at home. Shower felt good in morning..breakfast nook had quite a selection...not sure bout any hot selections cept for coffee.
Cynthia L
Cynthia L, 1-night trip
Verified Hotels.com guest review
6/10 Good
Mar 10, 2025
Probably won’t return
We were given the wrong room initially when we notified them we had booked 2 Queen we were given another room which also had 2 doubles. The Hot Tub was out of order, the washing machines were also out of order. The bedside lamp didn’t work. The bathroom door was a pocket door and the fan in the bathroom did not work. The room was clean, the sheets and pillows were comfortable. The staff was accommodating. The Hotel maybe going thru updates ??
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 6, 2025
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Feb 19, 2025
Senad
Senad, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
Feb 15, 2025
michael
michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2025
close to Boyne mountain skiing. Staff great. loved the breakfast staff- she was great. Hotel had some age but rooms were clean
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Loved the cute romantic stay in a small town
Cynthia
Cynthia, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jan 4, 2025
Our room had mold all over the bathroom. Had to clean toilet before we could use it. Hair was everywhere in shower and bathroom. When we told the front desk they said they knew and would clean it eventually. Food was decent and most staff were friendly. Pool was cool but ok
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 12, 2024
hayden
hayden, 2-night trip
Verified Expedia guest review
8/10 Very good
Dec 11, 2024
Loved my room, my only issue was the bedroom and bathroom floors were freezing cold.
Laura
Laura, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 9, 2024
Tracy
Tracy, 2-night trip
Verified Expedia guest review
8/10 Very good
Dec 4, 2024
It was a good stay
Mahesh Kumar
Mahesh Kumar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 18, 2024
Loved the pool and breakfast. :)
Madison
Madison, 2-night romance trip
Verified Expedia guest review
8/10 Very good
Nov 17, 2024
Clean but possibly the smallest motel room I've ever seen
william
william, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Nov 13, 2024
Bad smell
It looked clean but our room smelled of stale smoke and piss. The smell overtook the room. It was awful. When I asked to be moved, the receptionist said all rooms were booked and offered a bottle of carpet spray. I would never stay there again.
Summer
Summer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Candace
Candace, 1-night trip
Verified Expedia guest review
6/10 Good
Nov 7, 2024
janice
janice, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2024
Wonderful!
Jessica
Jessica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
When we arrived the staff was very friendly
Our room was clean and very comfortable
The next morning we went to have breakfast the staff that worked in the breakfast room was so sweet and friendly she was also very helpful if she was ask a question.
Cindy
Cindy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 3, 2024
There were bugs in the room... The amount of money we spent key cards were not working and to get more than one.. bugs we crawling on the walls. The noise at this place was horrible. There were cracks in shower and in floor.
Leonard
Leonard, 2-night family trip
Verified Expedia guest review
8/10 Very good
Nov 2, 2024
Terry
Terry, 2-night trip
Verified Expedia guest review
6/10 Good
Oct 31, 2024
This is not a $250-$300 hotel. It’s a $85-$115 hotel even in high season. The decor is very outdated.
William
William, 1-night business trip
Verified Expedia guest review
8/10 Very good
Oct 29, 2024
Silvio
Silvio, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 25, 2024
Older place that needs some updates but good overall. Person at check in not too welcoming