10/10
We travel quite a bit (about 10-15x per year), and this hotel was easily in our top 10 for friendliness and customer service. From the simple greeting to guests to the concern they showed in making sure the little details were taken care of, we felt comfortable, and even more notable was how I observed that the electric line workers staying there were treated. I saw the person at the front desk going out of her way to help them get what they needed in such a cheerful way, and it left a lasting good impression. The lobby area is bright, with a lot of natural light, and gives a relaxing feel. This hotel was a little difficult to navigate to - no fault of their own, the town appears to be a small one that got a 30,000 population dropped on it and the traffic patterns show it, but well worth a couple left turns.
Charles P
2-night family trip