We decided to stop into Flagstaff as our daughter will be attending NAU in the fall. We wanted to check out the location and chose to stay overnight at this hotel. We were very impressed.
The parking was great. The location was nice. The hotel and the room were all very clean! The room was very nice and quiet! We also had a great view of the mountains from our room window. The breakfast was great and the price was definitely within our budget. We will most definitely be back!! Thank you so much!
Horrible experience. Customer service was awful. Our room was dirty and took pictures to show manager. The only person that was helpful during our stay was Serenity.
Beware your door could be left open from housekeep
My stay was not so good. After I came back to my room at 3 pm my door was ajar. The dead bolt was moved over so the door would not close. I understand this is how housekeeping works but how long had the door been left open? Anyone could have came in and stolen my valuables. I did call the front desk and explained what happened. I was put on hold so he could do a report. I eventually had to hang up because I had a meeting to attend. I waited 8 minutes before I hung up.
Room was very clean. Soft, comfy bed. Plenty of parking. We were pulling a trailer and there are many places to park extra long vehicles/trailers. Parking does cost $7.50, but it is per vehicle, so it did not cost more for taking up multiple spaces. Breakfast options were excellent and food was good.
On the website it did not state that the pool was closed. It was not a good experience, the pool was closed, the jazzcui water was dirty & you could not turn on the bubbles.