We tried calling multiple days in a row at all hours of the day and night to extend our stay before our trip and no one ever answered. Breakfast was subpar with very little space to eat at. The beds were uncomy and the water took a long time to drain out of the sink wich bubbled into the bath. Pros: we didnt use the pool but it looked clean! Oh and all the elevators and ice machines were broke for the four nights that we were there....
This was just a quick stopover for us, but the bed was comfy and the shower was extra nice. The continental breakfast had my favorite, sausage and biscuits, plus all the usual fare.
Terrible stay, worst customer service ever, they never clean up the room any day of my stay even after I asked every day for it
Please do not stay in this hotel
They never clean up the room, any day of my stay, even after asked specifically day after day
Very poor customer service, very poor house keeping
Not recommended at all, please do not stay in this hotel
Front desk was wonderful, explained everything to me, I asked about water in the room, she gave me a few complementary bottles. Rooms are quiet, comfortable. I would stay here again.
I liked this hotel but i didn't realize it wasnt in Chicago when i was looking to stay in Chicago but Expedia was misleading as it gave me this hotel as a place to stay in Chicago