The place was very cute and cosy. It was well situated (on a Main Street but no issues for parking). The staff was very helpful and quite to follow up on things. Breakfast was cancelled due to renovations but they reimbursed us the price of Breakfast.
Nice and cosy little hotel, pleasant front desk staff and friendly restaurant staff.
Not a luxurious place, but convenient: good location near the Calz. de las Frailes, nice and refreshing little pool, and a few nice ideas (e.g. naming the rooms after Maya gods).
Minus: had no baby bed, but were friendly to our baby (e.g. warming up baby food).
Overall I would recommend it for 1-2 nights stay in Valladolid max.
Excelente hotel, muy limpio, comodas instalaciones, personal muy amable y lo mejor es que aceptan mascotas, es segunda ocasiĂłn que me quedo ahi y lo recomiendo ampliamente.
El personal es muy amable y nos dieron muy buenas recomendaciones para visitar, dĂłnde comer y cĂłmo organizar nuestro viaje y disfrutar mĂĄs del lugar.
We booked this hotel to get away from Hurricane Beryl. Check in was a little cumbersome. Upon arrival, the hotel was bracing for the storm and amenities were limited. Completely understandable. Our first night was fine. The eye of the storm passed over the hotel the next morning and there was a power outage at 9am and did not return. Staff brought fruit and a sandwich to each room, which was nice. We decided to not stay for the second reserved night. Room was non-refundable, which was fine. However, they asked for $300.00 pesos per night for a pet deposit but were not able to refund the pet deposit for the unused night. It was a reasonable request but not honored. Again, not a big deal but I don't think there was really anyone in charge present when we checked out. Felt very secure as the hurricane blew over the top of us. Great layout to escape a storm.