Great value for a one night stay while traveling. I was disappointed that there were no proteins offered during breakfast. Eggs and yogurt would have been great!
Air conditioner was dripping onto carpet, notified staff, changed me to another room. This room faced a busy road & directly across from a busy truck stop. Staff very accommodating, but slept horribly due to the noise from all the truck traffic.
The room smelt like smoke. There was hair all over the bathroom which was clean expect the hair in the tub and on the floor. There were ants in the breakfast room doing breakfast. The lady we got towels from was rude and spoke unpleasant until I asked for her name. There was never anybody at the front desk. I was there for three days and decided to not ask for any more towels because she was trying to charge my room for towels because we asked for enough for the whole stay because we did not want room service. We drove there for my niece AAU tournament.
Hotel was excellent and will stay again if travelling to again. Travelled with my elderly Mom and teenage daughter. Staff was very friendly as well. If must say anything negative it be the breakfast wasn't always the best or waffle maker working. But for the price it was above and beyond expectations.
Our room, 200, was not clean. Bathroom ok but all floors were sticky. At front of beds, huge area of stickiness. I put a towel over the worst so didnât have to walk on it or in it
Breakfast barely ok. Seems front desk was also the attendant. Console between beds not wiped off. Either change carpet or clean it. Wash duvets for spots. Had to pay $100.00 deposit. Thought this practice had gone away. If noise bothers you, this is also not your spot.
Our stay at the quality Inn in Brooks Kentucky was horrible. The moment we walked into the hotel there was an odor that was overwhelming. It stunk. The carpet was so nasty. We were afraid to walk on it. We kept our shoes on the entire time while in the room. It was room number 126. There was chewing gum several pieces stuck to the tile in the hall and it had been there sometime because it was black. The towels were horrible so thin you really needed two to dry off after your shower. There was a black stain in the bottom of the commode. It looked like someone had left a bowel movement in the bottom of the commode. The toilet itself was for a child. The make of the toilet was stamped behind the lid. It stated Gerber. There was a brown smear on the air conditioning that we asked to be removed and she told us that housekeeping would come clean it up. That was only a few minutes after we had checked in. The stain was never removed. Light fixtures did not working. There was 2 that didnât work. The valance at the top of the curtain was about to fall off. It was detached from the wall. There was a young lady at the front desk on the morning we checked out. I asked her where the jam/jelly was, and she spoke such a thick accent. I couldnât understand her, and she started pointing and screaming to the kitchen area. I told her there was not any jelly/jam on the counter. She jumped up, came over to the kitchen area to thinking she was gonna show me where the jelly/jam waslocated.