No bugs what so ever in the room we stayed in. They do pest control consistently and it shows. The manager is awesome, she is very professional and friendly, you can tell she likes her job. Maintenance is on top of everything.
This hotel was about as run down as i have ever seen. I made a reservation as i was coming from another state and was looking to stay for a week. This hotel sparked my interedt because of the kitchen area. When i arrived at 6:30 after traveling for valmost 6 hours I was told that since i did not arrive at 3:00 my reservation was not honored. They hd no rooms available. I asked what the point of a reservation was if it was not to ensure a room was available upon arrival. The front desk, Rhonda, said that wasn't her problem.
This is not a hotel. Cleaning was once a week. Bring your own towels and be prepared to wash them. I called over 20 times to let the front desk know I was going to be arriving near the front desk closing time due to my flight and their phone service would not let me talk with anyone. I had to cut my stay in half to to an emergency back home. They did not prorate my money back and I lost a weekâs cost to them. Hundreds of dollars.
It was the best room Iâve stayed in since I have been in Virginia but I was disappointed with the fact that the laundry services were not able to be utilized because there were no cards available to purchase and load with money therefore you had to take your laundry out to a laundry mat and was inconvenient