National World War II Museum - 13 min walk - 1.2 km
Caesars Superdome - 14 min walk - 1.2 km
Ernest N. Morial Convention Center - 14 min walk - 1.2 km
Jackson Square - 15 min walk - 1.3 km
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 16 min walk
St. Charles at Union Streetcar Stop - 1 min walk
St. Charles at Poydras Stop - 1 min walk
St. Charles at Common Stop - 2 min walk
Restaurants
Lüke - 1 min walk
Trenasse - 1 min walk
Starbucks - 2 min walk
French Truck Coffee - 3 min walk
Fourth Wall Coffee - 2 min walk
About this property
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue offers a great location, putting you within just a 10-minute walk of Canal Street and Bourbon Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Luke, which serves Cajun/Creole cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff. The property is just a short walk from public transportation: St. Charles at Union Streetcar Stop and St. Charles at Poydras Stop are steps away.
Languages
English, Spanish
At a glance
Hotel size
252 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*
Parking
Onsite valet parking (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Conference space (10000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1926
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
47-inch Smart TV
Premium satellite channels
First-run movies
Pay movies
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet (surcharge)
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 12.95 per night (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 20 to 30 per person
Late check-out can be arranged for an extra charge of USD 100 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 100.00 per stay
Pets are allowed for an extra charge of USD 250 per pet, per stay
Parking
Valet parking costs USD 52 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans
Frequently asked questions
Does Hilton New Orleans/St. Charles Avenue offer free cancellation for a full refund?
Yes, Hilton New Orleans/St. Charles Avenue does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton New Orleans/St. Charles Avenue?
Yes, cats and dogs are welcome. There's a charge of USD 250 per pet, per stay, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton New Orleans/St. Charles Avenue?
Yes. Valet parking costs USD 52 per night.
What are the check-in and check-out times at Hilton New Orleans/St. Charles Avenue?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton New Orleans/St. Charles Avenue?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (10-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at Hilton New Orleans/St. Charles Avenue and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton New Orleans/St. Charles Avenue?
Yes, Luke offers Cajun/Creole cuisine.
What's the area around Hilton New Orleans/St. Charles Avenue like?
Hilton New Orleans/St. Charles Avenue is in New Orleans Central Business District, a short 1-minute walk from St. Charles at Union Streetcar Stop and 4 minutes' walk from Canal Street.
Hilton New Orleans/St. Charles Avenue Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Nov 2024
Very nice. Friendly, helpful staff.
Everything was very efficient and the room seemed very clean. The building is very old, though, which has its charms for those who prefer old buildings.
I didn't see a recycle bin in the room, so I used a paper bag for recycleables and hoped they'd be recycled.
Susan
Susan, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Business trip : Great location
I went there to attend a conference. I liked the breakfast which was included in my stay. I would highly recommend anyone booking this hotel to pay for the breakfast. They have great options.
gangotri
gangotri, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Denise
Denise, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Chris
Chris, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
A good trip overall.
Didn't really spend any time at hotel except to get a few hours rest.
I never ask for special treatment, especially on just an overnight trip, but if we were going to stay for more than one night it would be nice to get a view of the city instead of a dirty back alley and parking garage.
Check in was fast and easy and counter person was nice and helpful despite this and check out was equally as easy, as they were processing a few folks and all I had to do was drop my room key into a bucket in the count, grab a complimentary coffee, and we were out the door!
I'd definitely stay again.
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Darlene
Darlene, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Sep 2024
Aubrey
Aubrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Irene
Irene, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sep 2024
Corey P
Corey P, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Sep 2024
Hiroki
Hiroki, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sep 2024
Mirjana
Mirjana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
I loved this property the staff was amazing and it was a great stay the only thing I would say is parking is expensive so park across the street. Overall I would stay here again
Brittney
Brittney, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
In the middle of everything
Willie Maryland
Willie Maryland, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Great walking distance to canal and bourbon street, casino and outlet mall as well. Good location i felt safe day and night
quanesa
quanesa, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Great stay
It was top tier. The cleanliness of the was amazing. I would book there again
Lisa
Lisa, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Aug 2024
Ross
Ross, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Vacation
My trip was excellent 👌
Eva
Eva, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2024
Danielle
Danielle, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Jul 2024
Overall it was in a great location. Within walking distance to bourbon street
Katia
Katia, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Room was clean and very spacious..location was great. Would stay again
latoria
latoria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2024
Wonderful staff, perfect location and the bar downstairs was also great!