I booked two nights for my group, the room is very noisy,we almost canât sleep, we asked to change rooms in first day , the hotel staff told me there is no available rooms and the next afternoon change room. But we asked change room next afternoon still has no room. Oh itâs bad experience, we are so sad that they treated us. We are good clients for this hotel, in January this year we stayed in this hotel for around a week.
The hotel is in a perfect location and is a good price. Easy to get to all the main sites. Sherep restaurant which is well known is just across the road. Republic square and opera house all very close. They have power banks at reception which is so useful. You can take it for the day for just eur1.50 approx. Just get an Armenian number which is again across the road from hotel for a few euro.
While the stay was great, we had to check out early. The hotel manager said that if we contacted Expedia they would provide a partial refund with a penalty fee. But after contacting Expedia we were told hotel can not provide refund by Expedia team. Sounds like somebody is not telling the truth.
Overall my experience was good but parking was a problem at this property. It would be better to have at least breakfast included in the price. Itâs pricey.