The stay wasn’t good at all, upon arrival I had asked for the couch to be turned into a bed and made, I had to ask 5 time before it was done, they didn’t even make the bed because they said it wasn’t their job, I had to make it myself, I had asked for towels and we’re never brought to me, I kept having to ask for things multiple times, each time I stay here something happens, the last time I was here I had to keep getting moved rooms because my door wasn’t closing and they wanted to down grade me rooms, I always get the suites and they wanted to down grade me rooms, I will be going to Marriott from here on out. Very upset I can never enjoy my stay in El Paso!!!!