6/10 – Bien
2 mai 2025
Staff was not prepared for the events in the area!
There were several events that evening in Omaha. When we showed up to our hotel, the parking garage was full. There was an attendant telling us that they were full and we were told we could valet at a discounted rate. Seems not right as we selected this hotel to the proximity of the concert we were going to. Once we were inside checking in we received a little bit of attitude from the front desk when i mentioned it was unfair that we could not park at the hotel. The clerk told me it was first come first serve and i was welcome to park across the street for a fee. If we wanted to park at the venue and pay then i would have picked another hotel that was cheaper to not have to deal with this. We ended up valeting our vehicle and did not receive a discounted rate like we were told. This is in Omaha, there are always events going on so we were not happy with the lack of preparedness from the hotel staff that day. The hotel room was great and comfortable.
Patrick
Patrick, séjour en famille de 1 nuit
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