the hotel was good overall the staff was very nice and friendly extremely helpful and polite from the front desk staff to the housekeeping staff. they were all very wonderful. the pool was unavailable for a period of time due to maintenance but overall the stay was very nice.
I prepaid for this hotel stay on Hotels.comâŠ
Hotel charge my personal card for stay as well and have had a lot of difficulty getting this cleared up.
Very displeased with this aspect of my stay⊠Clearly staff needs some reeducation
Had to change rooms as it was missing drapes. I was charged 100.00 for incidentals that actually posted to my credit card. Will never book this hotel in the future.
I stayed here because of deteriorating weather conditions, but its Elkhart so I opted for a reputable chain on the outskirts of "little Chicago."
It was clean, but......
Walls are so thin I could hear the neighbors poop plop in the toilet. Standing in the room looking at the entry door, you could see light all the way around the door. The breakfast attendant was nowhere to be found, but then again neither were the plates, eggs, or napkins, and the oatmeal and the toppings were hard and crusty; except the cinnamon it poured out all over my beige work pants because the lid wasnt on all the way.
Rest of the staff was great! Check in was terribly slow despite the reservation.