Tortuga Bay Hotel offers a private beach and gives you access to onsite kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. There's a golf course and a marina, and in-room conveniences at this luxurious hotel include dryers and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (up to 50 lbs per pet)*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle (available 24 hours)*
Offsite
Free area shuttle
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10 AM
3 restaurants
2 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Traveling with children
Children's pool
Free local shuttle
Babysitting (surcharge)
What to do
On a private beach
Yoga classes
Ecotours
Golf lessons
Golfing
Horse riding/rentals
Kayaking
Shopping
Free use of nearby fitness center
Horse riding nearby
Kayaking nearby
Scuba diving nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Laundry facilities
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool umbrellas
Facilities
Built in 2005
ATM/banking
Garden
Terrace
Health club
Golf course on site
Golf driving range on site
An outdoor pool
Designer stores on site
Full-service spa
Marina
Spa tub
8 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Room amenities
Be entertained
DVD player
37-inch plasma TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled) and heating
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Dryer
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
Balcony
Separate sitting area
Freshen up
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Microwave
Toaster
Free bottled water
Dining table
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Renovations and closures
The property is closed in September.
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of USD 50 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana
Frequently asked questions
Is Tortuga Bay Hotel currently open?
The property is closed in September.
Does Tortuga Bay Hotel offer free cancellation for a full refund?
Yes, Tortuga Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tortuga Bay Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Tortuga Bay Hotel?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per night. Food and water bowls are available.
Is parking offered on site at Tortuga Bay Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Tortuga Bay Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Tortuga Bay Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Tortuga Bay Hotel and nearby?
Have fun with onsite activities like horseback riding and kayaking, and practice your swing on the golf course. Additional recreation onsite includes ecotours and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Tortuga Bay Hotel also has 2 bars, a private beach, and an outdoor pool, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Tortuga Bay Hotel?
Yes, there are 3 onsite restaurants.
Does Tortuga Bay Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Tortuga Bay Hotel like?
Tortuga Bay Hotel is a short 8-minute drive from Punta Cana Intl. Airport (PUJ) and 3 minutes' walk from Punta Cana Beach.
Tortuga Bay Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Sep 2024
Gracias!!!
Kevin
Kevin, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Beautiful experience
Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
Service was excellent.,Beautiful premises . Unique!! Loved it !!
maria E
maria E, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
K Summer
K Summer, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Claudia
Claudia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Service was top notch. Attention to every detail was at the forefront of our experience. With only 30 beautiful rooms on your own private beach it was the home everyone wants. Staff was attentive and we would return here again, no questions asked
John
John, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay!
Prakiti
Prakiti, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2024
Beautiful place
Jose Cojab
Jose Cojab, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Feb 2024
Spectacular view! Just lovely. Incredible service.
Jean Olivia
Jean Olivia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2023
All around top class.
Dereje
Dereje, 6-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2023
This was the best trip from the moment we got off the plane.
Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Robert
Robert, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2023
Nancy
Nancy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2023
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Noemi
Noemi, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2023
Eligia
Eligia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2023
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
Brian
Brian, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Mar 2023
Phenomenal Resort
The hotel, staff and grounds are were phenomenal. We will absolutely be back!
Tristram K
Tristram K, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Mar 2023
Unforgettable experience
Relaxing luxury with a unique Dominican flare
Staff incredibly helpful with always a great smile
Memorable vacation
carlos
carlos, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 Feb 2023
top notch
Gina
Gina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2022
Lester
Lester, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2022
Excellent experience
JULIA
JULIA, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Jun 2022
I had one of the most amazing stay at Tortuga bay! Service , surroundings, comfort A plus!! Travelled alone and it gave me the peace and serenity I needed to relax . Location was great and driving in the area was super easy. I have already booked to come back in Dec!!!
Pamela
Pamela, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2021
Cameron
Cameron, 5-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2021
Amazing Stay. This hotel is JUST PERFECT.
STEPHEN
STEPHEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2021
This amazing hotel located in the east coast of the Dominican Republic is the perfect definition of paradise. Tortuga bay Punta Cana earns my 5 starts based on; Quality, Customer Connection and Going the extra mile.
With paradisiac beaches, excellent dining experience, a Staff with the professionality, discretion and opportune interaction Tortuga bay goes to the TOP of my list of places to go to RELAX.
Thank you Loraine and Carlos our villa managers, and all the staff in this well taken care of "stress free heaven".