I very much appreciate the hotel staff. I've had to stay at the hotel for a long period of time, and I couldn't be happier. The staff here is excellent and professional at performing their duties, but are also always extremely nice. Noah (front desk staff) did an exceptionally great job the other day handling things when the computer system went down. It happened during the busiest check-in time. Although inside I'm sure he felt very stressed, on the outside he appeared very calm, kept smiling and reassuring the guest that things would be okay, and got the guests processed in as quickly as he could. The line got very long, but he kept everyone informed as things progressed, and continually let any new guest arriving know what was going on. I just happened to be sitting in the lobby when all of this occurred and was very impressed with how well Noah handled this difficult situation. Even the guests having to wait in line seemed quite content and happy once they knew what was happening. Great job, Noah!!