Upon entering my room the air conditioner was turned on to high fan but the room felt like it east least 100 degrees. Turning it to high cool did not seem to make a difference after several minutes so we requested a new room which accomidated us much better. In the new room the toilet had hair on which I had to clean before use but everything else seemed fairly clean.
Breakfast ran from 6 to 9 am so we arrived at 8am the first morning and the only thing left was sausages. We arrived the next morning for breaskfast at 7am and found there was no meat at all, the potatoes were undercooked, the buscuits and gravy lacked meat and taste but ther eggs and cheese were great.
We were given a room right off of the front desk, which was awesome because it was not far of a walk. But there was some type of hallway or service room or something on the other side of the wall from our room. All night, long people banged, knocked, and went in and out of that room, making noise. Laughing talking and making a noise. Otherwise we had an extremely nice and clean room at a decent price. I wear earplugs at night so I didnât care but I got woke up by everybody else in the middle of the night up moving around and found out it was because they had been kept up all night by the people on the other side of the wall that I assume were employees.
Iâm not sure why this hotel had such a high rating. The employees were really nice, the rooms were spacious and the beds were comfy BUT that was the only good things about this hotel. The breakfast was terrible. Barely anything to choose from and we went early so I know they didnât run out already and what was there tasted old and reheated. But the worst part was I woke up to cockroaches all over the room. The lady at the desk was super apologetic but didnât seem too surprised.
Estive con mi hijo pequeño y mi esposo, la primero noche el piso de la habitaciĂłn sucia de desecho de comida, no obstante a eso, salimos en la mañana y cuando regresamos la habĂtacion no la limpiaron encontramos lo mismo deshecho y el baño sin limpiar. Fue muy desagradable la falta de higiene
No one at front desk when we checked in. Waited, finally someone emerged. We got our room and it had not been cleaned (this is 5pm, check in was at 3p). Went back to front desk and attendant was gone again (literally 10 min later). Waited again for another 20 min for her to emerge, called 7 times with no answer. Finally she came back and we cancelled our stay and left. Worse experience ever and I have traveled a lot!