Every day the vacuum cleaner in the hall woke me up at 9am. Even one day the cleaning lady knocked insistently at the door of my room at 9.30 until I open to clean the room.The day I leave, I ask the hotel for a taxi. A private car that I do not know what company came to drive me to the airport. The driver was a macho, badly educated, very rude, provocative and all that can be said is few. Any respect to myself and I lived a very bad moment. When I arrived at the airport, I asked him if I had to pay for everything because I had passed a very bad time with him, and he said no. The scoundrel went to call the police saying that I had left without paying.I called the hotel to learned to them what happened and if they could do anything.As they did not take the problem with the seriousness that it deserved, I asked the name of the "taxi" company they worked with, so that I could file a claim myself. After trying to treat me as an idiot and even intimidate to me, they ended up telling me that they did know the "taxi" company but that they would not give me the name. I begin to wonder why so much opacity, is the said company illegal? Does this hotel have illegal commissions?
I do not recommend it to anyone because overall they are not serious and THE LAWS ARE JUMPED as it suits them, which I find very serious.For the rest, it isn't a good hotel and it is not as well located as it seems. I know Madrid and there's a lot of hotels much better same price.