I walked in a few minutes after my husband and was not acknowledged in any manner. The receptionist was on a personal call and my presence seemed to annoy her.
Once in the room, I began to make myself comfortable and went to place a few items on the nightstand. I was appalled to discover it still had a large amount of wet food substance on it.
We requested another room, although it was clean, it was evident maintenance did not complete a regular "walk-through" on each room . The light on one side of the bed was dull, we checked, both bulbs were burned out. Instead of replacing the bulbs, the moveable reading light was pointed into the lampshade. In addition, one light in the bathroom was burned out. This made the room very dark and difficult to shave or apply makeup. As for sleeping comfort, this hotel should consider replacing the mattresses. The middle of the mattress sunk so deep, it was shameful and was far from comfortable. If we were able to request a refund, we would have eagerly spent our money elsewhere.