6/10 – Bien
17 juill. 2025
Overbooked
We had booked two separate two queen suites. We were given a king room with a sofa bed. We told them that was not correct and they said they did not have the queen rooms available. I am not sure how that works because that is what we booked so one of our sons had to sleep in my in laws room on the sofa bed. Apparently they overbooked rooms or something, but that should not happen. When we got into the King room, it apparently had not been cleaned because there was a used bar of soap in the shower so we had to go back to the front desk and get a different room. I would not stay here again, too many screw ups from the moment we walked in.
Kelly
Kelly, séjour de 2 nuits
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